Page 293 - Basic Course

KNX BASIC COURSE

10 Diagnostics: Tool Diagnostics

Figure 46: Tool Diagnostics

The “Tool Diagnostic” wizard allows you to collect diagnostic information on your installed
ETS.

Figure 47: Tool Diagnostics - Operation

If you want to submit a support case to KNX Association, it is advisable to first clear up all
diagnostic information before reproducing a problem. This will help the support team to
analyze your problem more efficiently. To collect diagnostic information, select “Collect
diagnostic information”. Check the field “Print diagnostic output” if you want to print out the
diagnostic information or check “Export diagnostic output as ZIP” to export the diagnostic
output in a compressed ZIP file.

Home and Building Management Systems KNX Association
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