Page 13 - MODULE QUALITY TOOLS DMQ 30262

DMQ 30262

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Figure 4 Steps in Nominal Group Techniques (NGT)
F i g u r e 4 S t e p s i n N o m i n a l G r o u p T e c h n i q u e s ( N G T )
In the fourth step, recorded ideas are clarified to ensure that group members
understand what each member means. A group member may be asked to
explain an idea, but no comments or judgmental gestures are allowed from
other members. The member clarifying the ideas is not allowed to make
justifications. The goal in this step is simply to ensure that all ideas are clearly
understood.
In the final step, the ideas are voted on silently. There are a number of ways
to accomplish this. One simple technique is to ask all group members to
record the numbers of their five favourite ideas on five separate 3 x 5 cards.
Each member then prioritises his or her five cards by assigning them a
number ranging from 1 (worst idea) to 5 (best idea). The cards are collected
and the points assigned to ideas are recorded on the marker board or
flipchart. After this process has been accomplished for all five cards of all
group members, the points are tallied. The idea receiving the most points is
selected as the best idea.
KKTM Kuantan 12 DMQ 30262