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P. 101

Training System Resource Requirements:


               Staffing:  SCHEDULED time with D of A or direct supervisor OFF THE FLOOR

               Space and Facilities:  CLOSED DOOR Exam Room, Office, or Training Room.  Training is not completed in
               lounge or on the floor for individual training.

               Occasionally if we are doing training with a group on policies we can use the lounge.  Drills/Quizes are
               done individually and in private.)

               Equipment:  Computer connected to server and AVImark


               Supplies:  Training Forms, Policy Sign-Off Pages, Printed Procedures to be trained on, Binders or file folders
               as needed for procedure, demo pieces as needed.  “Training Packs” (general and position-specific) include
               ALL materials you will need.


               Information:  Trainers  complete  understanding  of  training  style and  tone,  objective  desired  on  each
               procedure training session.  Trainee’s acceptance and openness to learn and demonstrate competence.
               Trainee will be able to perform procedure COMPLETELY immediately after sign-offs.


               Quantification:

               % Employees presented level 1 certificates – Benchmark 100%

               % Employee presented Level 2 certificates – Benchmark 50%

               % Employees presented Level 3 certificates – Benchmark 25%































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