Page 3 - 100 - HR Management Manual

HR100 – Overview of HR Management

This manual is broken down into the four primary aspects of managing a team of great people:

1. Hiring (HR 100’s)
2. Training (HR 200’s)
3. Corrections (HR 300’s)
4. Resignations and terminations (HR 400’s)

If you do a GREAT job of the first step, hiring, you will have less to do on the other three. If you
do a great job in the first two steps, hiring and training, you will have a minimal amount of the
last two…..etc. etc.

If you do a POOR job of hiring you will find yourself very busy doing the other three. You will
have an understaffed or undertrained team. You will constantly be trying to catch up with
training and correcting staff. Because of both understaffing and undertraining you will have a
constant issue with resignations and terminations which will make the problem worse. It is a
vicious cycle. You will be constantly busy and overwhelmed with all four areas, hiring, training,

corrections, and resignations/terminations.

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If you do any of these steps PARTIALLY you will find yourself doing more of the 3 step,
corrections. The problems you are correcting will often times be hidden. You will spend even
more time in trying to find out exactly what the CAUSE of the problem is. If you do not locate
the cause or incorrectly assess the situation you will be constantly being bombarded with new
problems.

So as you can see it is critical that, as a manager or executive, you constantly follow the
procedures listed in this manual exactly as they are written. Rarely there are times you can use
judgment to hire, train, or correct someone in a more efficient way, but ONLY with proper
judgment. Skipping steps because you are in a hurry, overwhelmed, or desperate leads to more
work in the long run in almost every situation. In any case where you feel the need to use this
judgment ALWAYS get written approval from your immediate supervisor. Two heads are better
than one!

You are not alone! As a manager, you should constantly be getting ideas from your colleagues
and supervisors. You should stay in constant communication with those BOTH immediately
above and below you. This positive communication is almost exclusively the cause of all HR
problems! You should easily be able to reach your supervisors. Your supervisor should know
you. Your juniors should be able to reach you. You should know those you manage well.

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