Page 5 - 100 - HR Management Manual

WHAT DOES IT MEAN TO BE A SUPERVISOR?

Being a supervisor comes with at least 100 times more responsibilities. When there are
problems with your group YOU are responsible. You are 100% accountable for those below
you. If they make a mistake it’s your mistake. When they do something well THEY get the
credit and praise, not you.

YOU will have to fix problems! Being a manager is basically solving problems. It is important
that you know how. You must be able to both fix and PREVENT the problem. Without
preventing the problem permanently, you will eventually become overwhelmed with problems.

This is not fun! This PREVENTION step is critical and usually will take you 3-4 times longer with
the solution, sometimes 10 times longer. It’s worth it. It involves editing procedures,
corrections, more training, etc.

How do you know how to solve problems? How do you know exactly what the CAUSE of the
problem is? BE CURIOUS!! We call it pulling the string. PULL THE STRING. Without almost all
HR issues there is usually a much bigger underlying problem that was never addressed. You see
a tiny string (small problem). Pull that tiny string. It will turn into small rope, then a big rope,

then a cable, and then a huge cable. At the end of the huge cable is a big ugly monster!
Confront and kill that monster! Find out how he got there. Prevent ALL of his buddies from
EVER having the chance to show up there again.

With all this extra responsibility and problems why would anyone want to manage others?
FREEDOM!! Great management will create more time and more money for you. Time + Money
+ Health = Freedom. As a manager, all three of these are under your control. Weak or
ineffective managers may have 1 or 2 of these, not all 3….and they will not have freedom.

Poor management will cause you to have less time, less money, and less health….as a result less
freedom. Without freedom life is no fun.

All good managers also LOVE inspiring and helping others. This is probably the most important
part of our lives here on earth. It is awesome to see a happy competent group of people
working together for truly noble purpose. To lead that type of team is truly more rewarding
than doing only the work one person can do.

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