Page 45 - Owners

4. Executive Director, D of Admin, Dir of MS, and department heads
will coordinate the essential lay staff that will be needed based on
doctor’s schedule, boarders, etc. They will call or e-mail all staff.
5. Owner or Medical Director will inform and schedule doctors
accordingly
6. Change the voicemail to list the limited hours and when we
expect to resume normal hours.
7. Update our facebook, twitter, and blog with our limited hours.
8. Print a sign for the front door stating the hours.
9. Send an email through AVImark or Demandforce to our ENTIRE
database of our limited hours and when we expect to resume
normal hours.
How to change the voicemail and script to use:

How to e-mail our entire AVImark database:

Primary characteristics Legacy Vet is looking for:

Personnel Management: We need an individual with previous proven experience in managing a large
group. The will need to be able to manage a group of three executives so that they train the “trainers”
and “managers” to be fully capable of managing their areas independently.

Production oriented: The applicant must understand the product of their employment is the success of
the hospital and satisfaction of our clients. They must be willing and encouraged by their salary reflecting
the success of the hospital. Their primary product will be the growth factor of the hospital.

Financial Management:
Applicant must have basic understanding of financial reports and be proficient with MS Excel and MS
word. We do have a payroll company and a bookkeeper but the administrator will routine produce
graphs, spreadsheets, and analyze data.

Marketing: They must have a good basic understanding of both internal and external marketing. They
must know what each involves and how they would control this.

General: The applicant must be extremely organized, willing to accept challenges, able to meet deadlines,
and able to set and achieve goals.

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