Page 104 - Client Coordinator

Drill/Quiz for Vetbilling Payment Plans & Receiving Payments:
1. Why do we have the procedure?
2. What other payment plan do we have besides this one?
3. Do our clients and staff both have the same payment plan options?
4. Explain in your own words how Vetbilling is different? Do they charge interest?
5. Explain the overview of how you would go about setting up Vebilling.
6. Show your trainer where you would go to print the forms needed.
7. Explain in your own words how you would go about checking for payments posted in Vetbilling.
8. Show your trainer where you would go to print off documents in Vetbilling of payments posted and how
to post in AVImark under clients account
9. What would happen if we did not follow each of these steps in order?
10. Since this is primarily a client coordinator responsibility, if he/she were working would you refer this to
that individual first? If they were off work would you do it? If so would you make sure you keep
appointments on time while working on this?

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