Page 98 - Client Coordinator

Drill/Quiz for “Surveys of Clients”:
7. Why do we have surveys? What may happen if we did not do surveys?
8. How do surveys help YOU and YOUR JOB?
9. Log into Demandforce in front of your trainer and show your trainer where the survey results are.
10. Show your trainer where you find the “Survey Results and Plan” in the manual. Explain how you are
going to fill it out.
11. When do you have this filled out? Who do you turn it into?
12. What if you see a client that is not satisfied on a survey but not has been contacted via “Review
Responses”? What do you do? When?

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