Page 116 - Receptionist

19058 – ID Collars for Patients

Results Statement: To ensure proper pet care and identification for all patients that
are kept in the hospital for any time, for any service.

Primary Responsible Position: Receptionists

Why:
 If we do not use ID collars it puts pets lives in danger, both
this pet and others. Without proper labeling at ALL TIMES
pets receive the wrong service, or don’t receive the service
they need.
 Our services on the WRONG pet could cause death. Or
services not given to the pet that needs it may cause death.
 Even the wrong groom on the wrong patient will likely
cause hours of wasted time and frustration for many. It
may also cause financial death of our practice or a job.
 There have been multiple stories of other vets amputating
the wrong pet’s leg, spaying the wrong pet, or overdosing a
pet that did not even need a medication. IT IS BAD!!!

Who: ALL patients kept in in a cage, run or suite for ANY time.

When: No later than THREE MINUTES of patient being put in cage,
preferably before

How:
 Printed and kept with each pet’s paperwork when prepping
for tomorrows visits.
 When patients were not expected to be checked in until
TODAY we print the ID collar BEFORE the patient is put in
the cage, run, or suite…or no later than 3 minutes after.
 ID collar is wrapped around the patient’s neck and sealed
with adhesive backing AT THE TIME OF CHECK-IN.

Temporarily Removed?
 GROOMING around the neck only. In this case it is taken off
during this portion of the groom, laid on the grooming
table, and replaced when this portion of the groom is
complete and BEFORE the patient is returned to the cage,
run, or suite.
 BATHING is done with the ID collar kept ON.
 BLOOD DRAWS are done in almost all case with the ID collar
kept ON. Only special cases require removal and it is
replaced immediately after

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