Page 14 - Receptionist

Additional Note on our app: You can do all the same stamp adding and removing by logging into our
app dashboard online.

1. Go to app.myvet2pet.com
2. Log in using the proper username and password kept on file
3. Click “Practices”
4. Click “Loyalty”
5. Click “Users”
6. Search for the correct user and add or remove Loyalty Stamps
7. For any question call 970-808-9089 or go to www.vet2pet.com

MANY other things for Clients:

 Apply for Care Credit
 Request Appointments
 Request Med Refills
 Get Reminders to give heartworm preventative
 Call us with knowing the number
 See their pets’ reminders (for boarding/grooming/travel)
 Order Medications and Food Online
 See a Pet Health Library
 Take a “Selfie”, bio, and send to us or any Facebook
 We don’t go into all this detail at first. It is TOO MUCH to take in.
Focus only on the loyalty stamps and convenience.

Drill/Quiz for “App for Legacy Vet”:

1. Why do we have this app?
2. What do you say to clients about the app?
3. Explain how you give clients stamps.
4. Explain how you redeem the clients’ $100 reward.
5. Can you do all of this online too?
6. List two other ways the app can help the clients.
7. Are the stamps similar to cash for the clients?
8. Is it a big deal to give out stamps?
9. Is it a big deal if you purposely or accidentally gives out too many stamps or misplaces the Q-
Codes?

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