Page 773 - Windows 10 May 2019 Update The Missing Manual: The Book That Should Have Been in the Box

Restart. Restarts his PC. Once it comes to life, he’s offered a one-

click invitation to let you reconnect and continue the help session.

Task Manager. Opens Task Manager (“When Programs Die: The
Task Manager”) on Uncle Frank’s PC.

Reconnect. In case the connection goes down in mid-help.

Pause. Your screen goes black. (Frankly, Uncle Frank’s Pause

button—on the little Quick Assist panel at the top center—
probably makes more sense; it lets him do something personal

without your seeing. He can also hit the to end the session.)

(Details). Does nothing but add text labels to the buttons on the
toolbar.

When your job is done, choose the black square End button—or wait for

your grateful patient to click his own End button.

Virtual Private Networking

All over the world, frequent travelers connect to distant homes or offices
using virtual private networking. VPN is a fancy way of saying, “Your

remote computer can become part of your host network over the internet.”

What corporations like most about VPN is that it’s extremely secure. The
information traveling between the two connected computers is encoded

(encrypted) using a technology called tunneling. Your connection is like a
reinforced steel pipe wending its way through the internet to connect the

two computers.

To create a VPN connection, the host computer has two important
requirements. If you’re VPNing into a corporation or a school, it’s probably

all set already. Otherwise:

It must be on the internet at the moment you try to connect.

It needs a fixed IP address. See the Note on the next page.