Page 170 - (DK) The Business Book
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168 LEADING THE MARKET


                                                                          Yarn spinning was the first activity to
                                                                          become entirely mechanized. The British
                                                                          government restricted export of this
                                                                          technology, maintaining its first-mover
                                                                          advantage for as long as possible.


                                                                          In 1979 Sony introduced the Sony
                                                                          Walkman, the first portable music-
                                                                          listening device. Just as Ford had
                                                                          changed the way people traveled,
                                                                          Sony changed music-listening
                                                                          habits—and lifestyles. Its launch
                                                                          coincided with the aerobics craze,
                                                                          and millions used the Walkman
                                                                          to add music to their exercise
                                                                          workouts. Between 1987 and 1997,
                                                                          the height of the Walkman’s
                                                                          popularity, the number of people
                                                                          starting to walk as exercise
                                                                          increased by 30 percent, according
        a new market, such as Gillette, the   superior products. Sony is one   to Time magazine. Sony sold 200
        men’s grooming business, with its   example of a technology company   million of their portable cassette
        long-held policy to be the “first to   that led the market for around 20   players, and by 1986 the word
        get it right.” Some companies    years, until competition from new   “Walkman” had entered the Oxford
        choose not to do this; Samsung, for   technology arrived.         English Dictionary.
        example, aims to be a fast follower,   Sony’s corporate philosophy is   The Walkman evolved from
        having learned from competitors.  built on “doing things that no one   cassette to CD technology, and
                                         else is willing to do.” The business   consumers were happy with their
        First-mover advantage            was set up in the ruins of Tokyo   portable music players until 2001,
        Being first to market gives a     after World War II, and the founder   when Apple CEO Steve Jobs said:
        company “first-mover advantage,”   Ibuka Masaru was determined to   “The coolest thing about the iPod
        which can be long-lasting or     develop leading-edge products and   is that your whole music library fits
        short-lived. Long-term advantage   get them to market faster than the   in your pocket.” So began a new
        brings durable benefits, either by   competition. This idea became a   industry, based on portable digital
        creating an entirely new market,    personal obsession for Ibuka and   music, and dominated by market-
        or by improving a company’s      his successor, Morita Akio.      leader Apple.
        market share over a long period.
        Companies that succeed in                                         Being first is everything
        building long-term advantage                                      Leading the way often depends
        often dominate their product                                      on the product being embraced by
        categories for many years. Hoover                                 “early adopters”—consumers who
        and Post-it Notes, for example,      It’s not the consumers’      are willing to pay a price premium
        were so successful in their market      job to know what          to be the first to own something.
        sectors that their brand names             they want.             This happened with the launch of
        have become generic terms.                Steve Jobs              Apple’s iPhone in the summer of
           Short-term advantage typically                                 2007. Even though the price was
                                          US former CEO of Apple (1955–2011)
        occurs because it is based on new                                 reduced a few months after launch,
        technology. Today, innovation is                                  those who had bought at the higher
        exceptionally fast in many sectors,                               launch price did not resent it due to
        with increasingly shorter gaps                                    the cachet of being at the forefront
        between new introductions and                                     of the latest trends and fashion.
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