Page 217 - (DK) The Business Book
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WORKING WITH A VISION         215


                                                                            Michael Porter
                                                                            Born in 1947 in Michigan,
                                                                            Michael E. Porter was the
                                                                            son of a US Army officer,
                                                                            and lived in different places
                                                                            around the world as a child.
                                                                            Porter served in the US Army
                                                                            Reserve following graduation.
                                                                            He received a BSE with high
                                                                            honors in aerospace and
                                                                            mechanical engineering from
                                                                            Princeton University, in 1969,
                                                                            an MBA in 1971 from Harvard
                                                                            Business School, and a PhD
                                                                            in business economics from
                                                                            Harvard University in 1973.
                                                                            The author of 18 books and
                                                                            more than 125 articles in the
                                                                            fields of competitiveness and
        The hotel industry is characterized   operators. Personal pride in their   management, Porter’s
        by intense competitor rivalry. Some   own trucks and the fact that they
        hotel chains have introduced loyalty   were economically dependent on   academic studies encompass
        schemes to try to increase customer   their vehicles made them less   competitiveness in national,
        preference and encourage return visits.                             regional, social, and health-
                                         price-sensitive as purchasers.     care arenas. He has served
                                         Paccar therefore decided to invest    as an advisor to governments,
        products are nearly identical. An   in developing an array of features   corporations, nonprofit
        example of a market with a low   with owner-operators in mind, such   organizations, and academics
        threat of new entrants is the software  as luxurious sleeper cabins, leather   across the globe.
        market for personal computers.   seats, noise-insulated cabins, and
        Microsoft came to dominate the   sleek exterior styling. They offered   Key works
        market with its Windows 95       thousands of options for owners to
                                                                            1980 Competitive Strategy
        operating system. New entrants   put their personal signature on their
                                                                            1985 Competitive Advantage
        found it hard to break in because   trucks, by simply inputting them on
                                                                            1990 The Competitive
        programs such as Excel, PowerPoint,  computers at network dealers. They
                                                                            Advantage of Nations
        and Word are universally used.   also offered roadside assistance
                                         and fuel-efficient, aerodynamic
        Choosing a position              designs. As a result, Paccar has
        Porter used the US heavy-truck   been profitable for more than 68
        manufacturer Paccar to illustrate   years in succession, and delivers
        the principles of choosing how to   better-than-average returns.
        position a company within a given   No matter how different
        industry structure. In a crowded   industries appear on the surface,
        market, Paccar wanted to find a   Porter’s model offers any company    Defending against the
        space where competitive forces   a way of assessing profitability      competitive forces and
        were weak, and where it could avoid  through analyzing five easily   shaping them in a company’s
        buyer power and price-based rivalry.  calculated, competitive forces. In   favor are crucial to strategy.
           In the heavy-truck industry,   revealing an industry’s underlying     Michael Porter
        where large fleet buyers dominate,   structure, Porter’s model simplifies
        it is hard to create a niche based   a mass of information, providing
        on differentiation. Paccar, based in   managers with a clear process for
        Washington state, chose to focus   making sense of industry data and
        on one group of customers: owner-  using it to form effective strategy. ■
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