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When you’re analysing behavioural metrics, you must

              always take into account economic metrics as well.

              Most of the features, and certainly all of the products,

              must add value to the company and you need to make

              sure they do. This is why you actually track economic

              metrics, right?




              If, after the launch of a certain feature, sales suddenly

              drop, you’ll need data to check what happened. That’s

              why it’s particularly important to precede any launch

              with the implementation of appropriate analytical

              tools.










              Mirror Mirror on the wALL...




              We all love to brag sometimes, right? OK... at least

              most of us do. Numbers are one of the greatest

              bragging tools. Their meaning always depends on the

              context and they’re just so easy to manipulate. If a

              SaaS application brags about 4 million pageviews, but

              they don’t have any paying customers, would you call




















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