Page 5 - Spok Inside Track

CUSTOMER SURVEY FEEDBACK

Zach Neiss is amazing he helps me with everything and always in a very timely manner. Spok support
does a great job!!!!
-Mayo Clinic Hospital – Franciscan Healthcare La Crosse

Dan Linett was very helpful and professional – Samuel Francis was great to work with.
thank you Dan. Friendly, knowledgeable.
-Dignity Health St Rose Dominican – Siena Campus -CHI Health

Scott Dunkley was my rep and he was amazing!
Very helpful and patient. Jimmy Bui is always professional and solves
-The Iowa Clinic the issue.
-St. Luke’s Hospital – New Bedford

Celia Taitt is very attentive and personable. A
Keith Bivens, very thorough and pleasure to work with. She made sure the
super quick. It was a pleasure. software fix applied worked.
-Ronald Reagan UCLA Medical -St. Paul’s Hospital
Center

Kaleb Christenson did an outstanding job. He was quick to respond to any ticket
updates, I could tell the he was very knowledgeable in the task he was working on
for us, and he was very thorough in verifying all information before and after the
work was done.
-Faith Regional Health Services

As usual Patrick Winecke was
Thanks, Adrian Wilson for the very thorough and professional.
very quick response to this -Boston Children’s Hospital
outage. We were back online Patrick Robinson is always a
very quickly because of your pleasure to work with. He is
efforts. kind and always follows up.
-UCSF Medical Center He is AWESOME!!
-St. Francis Hospital - Roslyn

Thomas Stepka went above and beyond assisting with the Spok Oracle server patching. He engaged
the technical team to troubleshoot the issue in a timely manner, maintained ongoing communication
regarding status and prompt responsiveness.
-University of Miami Miller School of Medicine