Page 6 - Spok Inside Track

John Addington was quick to resolve and added notes to the ticket, so when I called
back the contact center could give me information as he worked on the trouble. John
called me to confirm resolution too.
-NorthShore University HealthSystem
Keith Bivens is always thorough
and accurate.
James Lindstrom, my issue was dealt with in -St. Luke’s Hospital – New Bedford
a professional and timely manner thank you
-Southlake Regional Health Care
Charlie Thompson was pivotal in resolving
our Major issue. His time and expertise is
Patrick Winecke was very helpful and stayed greatly appreciated.
on top of the issue giving me updates as he -UMass Memorial HealthAlliance –
could. Leominster Campus
-Womans Hospital

We have an old Rolm system and Bob Had a fantastic experience working with Charlie
Soucy was able to find the program Thompson. Please share our THANKS!
sequence to fix our problem. Thank you so -Lehigh Valley Hospital - Pocono
much.
-Dominican Hospital

Patrick Winecke, the support staff was EXCELLENT helping us resolve this issue. I wish all support teams
and vendors we work with ere this great.
-Long Island Community Hospital

Radomir Males, fast responses and good
service. Support is doing a good job. Ihe Omeronye, once access was granted
-Gold Coast University Hospital on the UPMC side, Spok was able to go in
and fix the requested changes in a very
timely manner. Staff were polite and
professional. Thank you for your time and
Adrian Wilson quick resolution and service!
great communication – thank you -UPMC Chautauqua
-University of Utah Health Care

Dan Linett, wonderful, quick assistance
Samuel Francis Great service as provided!
always. -Providence St Patrick Hospital
-CHI Health

Patrick Winecke has always been easy to work with, but over the past year we have needed extra
support with system issues and enhancements. Patrick is always quick to respond and answers all
my questions. His support is greatly appreciated!!!
-NorthBay Medical Center