Page 28 - Verracy's 2019 Course Catalogue

Communication

Why Emotional Intelligence & Critical Thinking Leading with Emotional Intelligence
Skills are Essential for Adit

CM-109 16 CM-110 16

CPEs CPEs

High EQ (Emotional Intelligence) individuals are more successful. At the core of every successful leader is their ability to connect
Critical Thinking improves complex problem-solving skills. with and inspire others. Daniel Goleman author of the best-
Unlike IQ, we can work to improve both! selling book Emotional Intelligence famously stated, “Emotions
are contagious.” Both positive and negative emotions are
Critical Thinking skills enable auditors to understand complex likely to spread throughout a group impacting their happiness,
issues, problem solve and understand different points of view effectiveness and achievements. Understanding and improving
from audit clients and business partners. Emotional Intelligence the four skills of Emotional Intelligence is essential to your
helps us remove common barriers and effectively communicate success and leadership potential.
to audit clients and colleagues.
This activity packed course is taught through lecture, video,
This course explains the basic concepts for both critical thinking real-life examples and case studies, and small group exercises
and emotional intelligence, why we need both in audit, and to keep you engaged.
techniques that can be immediately implemented.
Bonus: This course utilizes both the DiSC assessment and
This activity packed course will leave you with new ideas and Emotional Intelligence tests.
techniques to immediately improve your thinking and relation-
ship building skills both personally and professionally.

What You Will Learn: What You Will Learn:
• Understand what emotional intelligence is and how it helps • Develop the ability to sense, understand and effectively
or hurts us apply emotions as a source of leadership, communication
• Learn strategies to improve emotional intelligence and influence
• Understand the levels of thinking and what constitutes • Gain insights into perceptions and its importance in the
critical thinking workplace
• Discover methods to increase critical thinking and ways to • Understand how EQ influences the way we respond to
identify when you are not thinking critically others
• Examine the ways emotional intelligence and critical • Discover how to apply EQ in the workplace for building
thinking improve communication teamwork

Group Live | 2 Days | Intermediate | Auditing Group Live | 2 Days | Intermediate | Leadership
Who Should Attend: Internal Audit Staff & Management Who Should Attend: Internal Audit staff and Management
Prerequisites: Professionals with at least 2 years of experience Prerequisites: Professionals with at least 2 years of experience