Page 8 - YBA Kanoo Code of Conduct English & Arabic

• Depart from any meeting in which anti competitive behavior is being discussed or
undertaken.
• Report any instance of being approached by a customer, principal, government
official or supplier with a view to colluding in an inappropriate or criminal practice to
your manager immediately after refusing to engage in such an activity.

Do Not:
• Make promises you cannot deliver.
• Ignore suspicions you may have about any fraudulent use of any of the Company’s
products or assets.
• Offer the Company’s services to potential customers who could be considered
financially or otherwise undesirable.
• Accept cash, cheques or any other valuables for transporting on behalf of a customer,
principal and supplier other than in specific circumstances covered by laid down
procedures.
• Remove Company files or customer information from our premises without satisfying
yourself it is unavoidable and meets a specific need.
• Talk about the Company’s or its customers’ businesses in public places or to any third
party unless necessary to carry out services due to, or authorised by, the Company
or a customer.
• Use information for personal gain.
• Delay taking action when a situation involving theft, fraud or a breach of the
Company’s regulations that could involve the Company in loss, has occurred.
• Rely on verbal instructions unless appropriate to the circumstances and in accordance
with approved procedures.
• Be afraid to seek guidance if you are doubtful about the authenticity of a transaction.
• Blame another part of the Company for a mistake, even if you feel this is justified.
• Issue customers or principals products to any third party without proper authorisation.
• Commit or tolerate the commitment of any crime prohibited by local rules and regulations.
• Falsify or make misleading alterations or statements in documents, whether for
internal or external circulation.
• Enter into any express or implied agreements, arrangements, plans, discussions or
concepts of any sort with a competitor in regard to prices, terms and conditions of
service, distribution territories or customers.
7