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816 PA R T V / Health Promotion and Disease Prevention
Table 35-9 ■ STRATEGIES TO PROMOTE HTN CONTROL
Actions Specific Strategies
Actions by Patients
Patients must engage in essential prevention and treatment behaviors.
Decide to control risk factors. Understand rationale, importance of commitment.
Negotiate goals with provider. Develop communication skills.
Develop skills for adopting and maintaining recommended behaviors. Use reminder systems.
Monitor progress toward goals. Use self-monitoring skills.
Resolve problems that block achievement of goals. Develop problem-solving skills, use social support networks.
Patients must communicate with providers about prevention and Define own needs on basis of experience.
treatment services. Validate rationale for continuing to follow recommendations.
Actions by Providers
Providers must foster effective communication with patients.
Provide clear, direct messages about importance of a behavior or therapy. Provide oral and written instruction, including rationale for treatments.
Develop skills in communication/counseling.
Include patients in decisions about prevention and treatment goals and Use tailoring and contracting strategies.
related strategies.
Negotiate goals and a plan.
Anticipate barriers to compliance and discuss solutions.
Incorporate behavioral strategies into counselling. Use active listening.
Develop multicomponent strategies (i.e., cognitive and behavioral).
Providers must document and respond to patient’s progress toward goals.
Create an evidence-based practice. Determine methods of evaluating outcomes.
Assess patient’s compliance at each visit. Use self-report or electronic data.
Develop a reminder system to ensure identification and follow-up of Use telephone follow-up.
patient status.
Actions by Health Care Organizations
Develop an environment that supports prevention and treatment interventions. Develop training in behavioral science, office set-up for all personnel.
Use preappointment reminders.
Use telephone follow-up.
Schedule evening/weekend office hours.
Provide group/individual counselling for patients and families.
Provide tracking and reporting systems. Develop computer-based systems (electronic medical records).
R
Require continuing education courses in communication, behavioral counseling.
Provide education and training for providers. R
Provide adequate reimbursement for allocation of time for all health care Develop incentives tied to desired patient and provider outcomes.
professionals.
Adopt systems to incorporate innovations rapidly and efficiently into Incorporate nursing case management.
medical practice. Implement pharmacy patient profile and recall review systems.
Use of electronic transmission storage of patient’s self-monitored data.
Obtain patient data on lifestyle behavior before visit.
Provide continuous quality improvement training.
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Adapted with permission from Miller, N. H., Hill, M. N., Kottke, T, et al. (1997). The multilevel compliance challenge: Recommendations for a call to action. Circulation, 95,
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1085–1090.
factor for atherosclerosis; developing an effective treatment plan preparation of advanced practice nurses create a receptive
that fits the patient’s lifestyle and economic situation; and evalu- climate for further development of the nurses’ role in HTN
ating the results of the therapy. To achieve these goals, the management. Successful HTN teams require expertise in com-
provider requires skills in assessment, diagnosis, communication, munication, coordination, and an appreciation of the skills of
and behavioral counseling. Display 35-5 lists strategies for pre- each team member.
venting, monitoring, and addressing problems of adherence to
improve BP control. Clinician Inertia. A fundamental barrier to HTN control
The optimal management of HTN requires the collabora- that must be addressed is clinician inertia. Clinician inertia occurs
tion of health care providers. 221,227 HTN care teams are di- when clinicians who are treating HTN fail to increase the inten-
verse, with the patient as the central figure. Other members sity of drug treatment even though they see the patient regularly
may include the nurse, health educator, community health and are aware that BP goals have not been achieved. 233,234 The
worker, nutritionist, pharmacist, and physician. Nurses have a causes of this problem are varied and include a lack of knowledge
role in all aspects of HTN management, from measuring BPs to about the relative risks and benefits of rigorous HTN management
conducting research to setting national policy. The role of the and resistance to implement guidelines. 234–237 It is not sufficient
individual nurse depends on his or her preparation and work merely to bring patients close to goal. Treatment guidelines explic-
experience. The successful use of nurses to manage patients itly indicate that most patients will require two or more antihyper-
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with HTN has been reported in the literature since the tensive agents to achieve HTN control. The intensity of treatment
1970s. 228–232 The current era of cost containment and the (i.e., dose and/or selection of medication) must be increased until

