Page 8 - 2021 Team Member Benefit Guide - English
P. 8

Frequently Asked Questions





     How do I find a provider?                Know your BCBS Provider Network!
     For a medical provider:                   Resident State  BCBS Provider Network
     http://www.bcbstx.com
     Current Member: Log in to Blue Access for   Colorado     CO Pathway
     Members (BAM) at www.bcbstx.com or on the   Florida      Network Blue
     BCBSTX mobile app. First-time users will need   Georgia  Blue Open Access POS
     to register using the member ID reflected on
     your ID card. Once logged into BAM, select   Maryland    BlueChoice Advantage Open
     Provider Finder and perform your search. When            Access
     you are logged into BAM under your member ID,   Tennessee  Network S
     the system automatically brings up the correct
     BCBS network that applies to you.         Wisconsin      Blue Preferred POS
     To Search as a Guest: Go to www.bcbstx.com   All Other States  Blue Choice PPO
     and select Find a Doctor or Hospital.
     •  Click ‘Search as a Guest’ .
     •  On the next page, click ‘Search In-Network   Or call BCBS Provider Finder at 1-800-810-
      Providers’ .                            2583, Monday to Friday between 8 a.m. and
     •  In the drop-down box ‘How do you get   6 p.m. CT.
      insurance?’, select ‘Through my employer or   For a MetLife dentist go to www.metlife.com
      my spouse’s employer’ .
     •  In the drop-down box ‘Select the type of care   •   Click “I want to find a MetLife: Dentist”
                                                  Enter Zip Code
                                              •
      you are looking for’, select ‘Medical’ .
     •  Input in the next drop-down box the state   •   Select your Network: PDP Plus
                                                  Click “Submit”
                                              •
      where you live.
     •  In the drop-down box for ‘Select Plan/  For a vision provider go to www.eyemed.com
      Network’, input the correct provider network   •   Click “Login” > “Member”
      selection from the table below.         •   Register using the last 4 of your SSN
     •  Input the remaining fields to complete the   if you do not have a username and
      search.                                     password
                                              •   Click “Locate a Provider”
                                              Do I need to enroll in a pharmacy Plan?
                                              No. Your pharmacy benefit is included in
                                              your medical plan election; however, you will
                                              receive a separate ID card for prescriptions.
                                              How do I get benefit plan ID cards?
                                              Your medical, prescription drug, dental and
                                              vision plan providers will mail ID cards to
                                              your home address. If the Company has your
                                              correct address on file, you should receive ID
                                              cards within 15 business days of enrolling. If
                                              you are needing a temporary ID card, please
                                              register yourself on the BCBS, Caremark,
                                              MetLife, and/or Eyemed websites and an
                                              option to view your card will be available. You
                                              can also contact the Benefits Department at
                                              benefits@bldr.com or call 844-216-9320.






                      Shawn Smith, Driver
    7 7               Verona, VA
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