Page 341 - The Design Thinking Playbook

A/B testing 124–126 Canvas (also see business model canvas, lean canvas, user profile
AEIOU method 29 canvas, vision canvas) 27, 30, 48, 225-228, 230, 250-251, 274
Agile 88, 237, 249, 257, 265, 285 CCScore 195–196
Amazon 228, 241 Change management (see organizational change)
Apple 36, 136, 140, 172, 202, 240 Co-creation 66, 156, 194, 233, 237, 243, 278
ARE IN 184 Create-ups 257-260
Artificial intelligence 198, 207-208, 246, 294-295 Creativity space 132-143
Creativity techniques 93
Customer development 236
Customer experience 292

Balanced scorecard 262
Big data 207, 267, 279, 289, 294, 298, 302-303, 306
Black ocean 227, 240-241, 252 Data analytics 302
Blockchain 22, 85-86, 207-208, 243, 246, 283-285 Design challenge 52, 108, 138, 244, 271, 302
Brainstorming 46, 56, 91-98, 148 Designing spaces and environment 132-143
Build business model 224–239 - design brief – creativity space 138
- concept for scaling 235 - design work environment 140
- develop canvas entry points 228 - flexible furniture 133-137
- develop value proposition 231 - prototypes, creativity spaces 133-135
- indicators, revenues, costs, analogies 227 Detroit 22
- lean canvas 225 Digital business model 288
- lean canvas to business model canvas 228 Digital Manager 300
- lean management 238 Digital native 22
- problem, target customers, value proposition 226 Digital S-curve 283–284
- solution, alternatives, channels, advantages of the offer 226 Digital transformation 278, 300
- structured approach 237 Digital tsunami 286
Business ecosystem design 240, 247 Digitization 266–277
- realization loop 249 - autonomous drones (example) 271
- validation loop 249 - autonomous objects as customers 266
- virtuous design loop 248 - design criteria of the future 268
Business model canvas 112, 225–230, 239 - design of trust and emotions 275
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