Page 10 - MARSIUM'21 COMP OF PAPER

SOH JIE QI, DR. MAZILAH BINTI ABDULLAH 50

FACTORS INFLUNCING CUSTOMER SATISFACTION: CASE STUDY OF
BAMBOO HUT ENTERPRISE
SUBHASS A/L SANDRAN SEGARAN, DR, GRACE THOO AI CHIN 51

ONLINE BOOKING IMPLEMENTATION FOR NASESZ ENTERPRISE
SYAFIQAH AQILAH BINTI SHAZMY, DR. NOR ZAFIR BINTI MD SALLEH 52

A CASE STUDY OF ZOO NEGARA’S WEBSITE AND CHESTER ZOO’S

WEBSITE

SYAKIRAH BINTI MD YUSOFF, DR. ZURAIDAH BINTI SULAIMAN 53

FACTORS INFLUENCING THE NEW SERVICE POSITIONING IN TOUR
AND TRAVEL COMPANY

TAM WENG HONG, DR. ADAVIAH BINTI MAS’OD 54

DETERMINE FACTORS THAT EFFECT CUSTOMER SATISFACTION IN
COMMUNITY PHARMACY: A CASE STUDY AT MUHIBBAH JAYA
PHARMACY

TAN YI TING, DR. ADAVIAH BINTI MAS’OD 55

EFFECT OF REFERENCE PRICE TOWARD CUSTOMER PURCHASE
INTENTION ON FROZEN FOOD: A CASE STUDY AT RESTAURANT

VEGETARIAN S.I. JIN WEI
TEE KELLY, DR. MAZILAH BINTI ABDULLAH 56

FACTORS INFLUENCING CUSTOMER SATISFACTION AT DAILY HAPPY

OTAK OTAK