Page 469 - MARSIUM'21 COMP OF PAPER

Muhamad Rifqi Zafran Bin Abdul Hakim (2022)
Deleersnyder, B., Dekimpe, M. G., Sarvary, M., & Parker, P. M. (2004). Weathering Tight Economic Times: The Sales Evolution of Consumer
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DuHadway, S., & Dreyfus, D. (2017). A Simulation for Managing Complexity in Sales and Operations Planning Decisions. Decision Sciences
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Ferreira-Valente, A., Costa, P., Elorduy, M., Virumbrales, M., Costa, M. J., & Palés, J. (2016). Psychometric properties of the Spanish version
of the Jefferson Scale of Empathy: making sense of the total score through a second order confirmatory factor analysis. BMC Medical
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Menguc, B., & Barker, A. T. (2003). The Performance effects of outcome-based incentive pay plans on sales organizations: A contextual
analysis. Journal of Personal Selling and Sales Management, 23(4), 341–358. https://doi.org/10.1080/08853134.2003.10749008
Mishra, P., Pandey, C. M., Singh, U., Gupta, A., Sahu, C., & Keshri, A. (2019). Descriptive Statistics and Normality Tests for Statistical Data.
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Ogbonnaya, C., Daniels, K., & Nielsen, K. (2017). Does contingent pay encourage positive employee attitudes and intensify work? Human
Resource Management Journal, 27(1), 94–112. https://doi.org/10.1111/1748-8583.12130/FULL
Ohiomah, A., Andreev, P., Benyoucef, M., & Hood, D. (2019). The role of lead management systems in inside sales performance. Journal of
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Oliva, R., & Watson, N. (2011). Cross-functional alignment in supply chain planning: A case study of sales and operations planning. Journal of
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Roslan, N. A. A., Wahab, E., & Abdullah, N. H. (2015). Service Quality: A Case Study of Logistics Sector in Iskandar Malaysia Using
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Rowland, C. A., Hall, R. D., & Altarawneh, I. (2017). Training and development: Challenges of strategy and managing performance in
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Silver, L. S., Dwyer, S., & Alford, B. (2006). Learning and performance goal orientation of salespeople revisited: The role of performance-
approach and performance-avoidance orientations. Journal of Personal Selling and Sales Management, 26(1), 27–38.
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