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                                                                                       chapter2                            CikguOnline



                                                                                    Manager





                 OBJECTIVES                                  OUTLINE
                 After reading this chapter, the student should be able to:  Management
                 ■ Define the term management.               Are You Ready to Be a Manager?
                 ■ Distinguish scientific management and human relations–based  What Is Management?
                  management.
                                                             Management Theories
                 ■ Explain servant leadership.
                 ■ Discuss the qualities and behaviors that contribute to effective  Scientific Management
                  management.                                Human Relations–Based Management
                                                             Servant Leadership
                                                             Qualities of an Effective Manager
                                                             Behaviors of an Effective Manager
                                                             Interpersonal Activities
                                                             Decisional Activities
                                                             Informational Activities
                                                             Conclusion










































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