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chapter2 CikguOnline
Manager
OBJECTIVES OUTLINE
After reading this chapter, the student should be able to: Management
■ Define the term management. Are You Ready to Be a Manager?
■ Distinguish scientific management and human relations–based What Is Management?
management.
Management Theories
■ Explain servant leadership.
■ Discuss the qualities and behaviors that contribute to effective Scientific Management
management. Human Relations–Based Management
Servant Leadership
Qualities of an Effective Manager
Behaviors of an Effective Manager
Interpersonal Activities
Decisional Activities
Informational Activities
Conclusion
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