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                                                                                          Index                            CikguOnline





                 A                            Alarm                         Appearance
                                                in stress response, 198      in job interview, 232
                 Abandonment                  Alcohol use                    professional image and, 254
                  legal issues in patient, 263  as licensure violation, 36  Appropriateness
                 Abilities                      workplace, 185–186           in delegation, 124
                  as delegation criterion, 121, 123  Algorithms             Artifact level
                 Acceptance letters             in quality improvement, 137  in organizational culture, 59
                  job search, 225–226, 229f   Allergy                       Assault
                 Accident                       latex, 181–183, 182t         overview of, 26
                  patient safety and, 147     Alternative medicine           workplace, 177
                 Accountability                 health-care resources and, 144  Assertiveness
                  in codes of ethics, 257–258  Ambulatory care center        aggressiveness versus, 75
                  principle of, 47              organizational structure of, 63f  Assessment
                  in standards of practice, 28  American Academy of Nursing, 251  in delegation, 118
                 Acknowledgment of others     American Hospital Association  in ethical dilemmas, 49–50, 50b
                  in effective communication,   on nursing shortage, 145     in SBAR communication model,
                    75, 75t                     Patient’s Bill of Rights of, 27  80, 81t
                 Acting                         unlicensed assistive personnel survey  in work assignment guidelines,
                  health-care reform and, 151–152  of, 119                     262–265
                  in values clarification, 42, 42b  American Nurses Association  Assignment
                 Active listening               Code of Ethics for Nurses of, 47,  delegation of tasks and, 118–119,
                  in communication, 74, 74b      188, 257                      120f, 126
                  in evaluative feedback, 84    on delegation, 116–117       despite objection, 262
                 Active resistance               criteria for, 121           Nurse Practice Act definition of,
                  to change, 107, 107t           definition of, 120–121        262
                 Addictions                     on disabled nurses’ rights, 189  refusal of, 163
                  workplace, 185–186            on disaster and terrorism readiness,  Assignment sheets
                 Administrative law, 23, 24      189–190                     in time management, 162
                 Advance directives             Do Not Resuscitate orders and, 32  Assistants
                  in ethical dilemmas, 50       ergonomic guidelines of, 185  power sources of, 65
                  legal issues in, 32–33        on health-care crisis, 252–253  Assisted suicide
                 Advancement                    health-care reform agenda of, 151–152  as ethical issue, 52
                  career, 236                   history of, 248             Associate degree nursing education
                 Adverse event                  on mandatory overtime, 187   history of, 246–247
                  patient safety and, 147       overview of, 248–249        Assumptions
                 African-American registered nurses  position statements of, 249,  in organizational culture, 59
                  Mahoney as first, 246          250b–251b                  Attitudes
                 Age                            publications of, 259         in effective leadership, 9
                  distributive justice and, 45–46  quality of care and, 139, 148b, 149  in new job, 235–236
                 Agencies                       on reporting questionable practices,  Authoritarian leadership style, 6, 6t
                  quality and safety support from,  188–189, 189b           Authority
                    148b, 148–150               safety and, 149, 174–175     as power source, 64
                 Agency for Healthcare Research and  on sexual harassment, 181  Autocratic leadership style, 6, 6t
                  Quality                       on staffing ratios, 188     Automation
                  quality indicators of, 149    standards of practice of, 27, 139, 259  in time management, 166
                  Web site of, 148b             unlicensed assistive personnel and, 188  Autonomy
                 Aggressiveness               Americans With Disabilities Act  in codes of ethics, 257–258
                  assertiveness versus, 75      disabled nurses’ rights and, 189  in empowerment, 65
                 Aging                          as statutory law, 22         principle of, 44
                  of population and nursing workforce,  Anxiety             Avoidance
                    145–146                     as barrier to effective communication,  in response to conflict, 93b
                 Agreements                      75–76                      Awareness
                  collective bargaining, 98–99, 99b
                                                in work-related stress, 198  in stress management, 207, 207b
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