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               268   Index                                                                                                 CikguOnline
               B                             Bureau of State Boards of Nurse  design in, 108–109, 109f
                                               Examiners                      integration in, 109f, 110
               Back injuries                   licensure examination of, 34–35, 35t  personal, 110, 111t
                 workplace, 184–185          Bureaucracy                      planning in, 109, 109f
               Background                      in organizational structure, 61b  macro and micro, 104
                 in SBAR communication model,  Burnout, 204–207             as natural phenomenon, 105
                   80, 81t                     causes of, 204–206, 205b     personal, 110, 111t
               Background questions            consequences of, 206–207, 212  process of, 104f, 104–105
                 in job interview, 228–229     defined, 204                 receptivity to, 105
               Balance                         stages of, 204               resistance to, 105–108, 106f, 107t
                 burnout and, 206            Business sense                Change-of-shift report
                 in effective leadership, 9, 9f  in effective management, 16  information in, 77b, 77–79, 78f–79f
               Bargaining                    Byrne                         Charting
                 collective, 67                Ethel, 245                   by exception, 29
               Battery                                                      time management and, 163, 166
                 overview of, 26             C                             Child abuse
               Behavior                                                     as licensure violation, 36
                 Deutschman’s myths and stages of  Canada                  Chief nursing officers
                   changing, 110, 111t         code of ethics in, 257–258   delegation and, 118
                 feedback and, 82–84, 83b–84b  health-care issues in, 253  Child labor
                 professional, 254             licensure of nurses in, 34, 36  Sanger and, 240, 245
                 in sexual harassment, 180b    standards of practice in, 26–27  Choice
                 values in, 41               Canadian Nurses Association, 248–249  in code of ethics, 257
               Behavioral theories             Code of Ethics for Registered Nurses  in problem solving, 94f, 95
                 of leadership, 6, 6t           of, 257–258                 in values clarification, 42, 42b
               Belief                        Care allocation               Chronological résumé, 222
                 in ethical dilemma assessment, 50  in care delivery models, 127  Circadian rhythms
                 in organizational culture, 59  Care delivery models        shift rotation and, 187
                 in stress management, 207b, 208  delegation and, 126–127  Civil law
                 systems of, 42–43             types of, 127                overview of, 23–24
               Beneficence                   Care environment              Civil Rights Act
                 principle of, 44–45           organizational, 60           on sexual harassment, 180
               Bill of Rights                Career issues, 217–237        Clarification
                 Patient’s, 27                 advancement as, 236          in informal negotiations, 97b, 97–98
                 United States Constitution, 22  critical first year as, 235–236  of values, 41–42, 42t
               Bioethics. See also Ethics      interview process as, 226–234, 234b  in work assignment guidelines,
                 defined, 43                   job choice as, 234–235         262–264
               Biological variations           job search letters as, 225–226,  Clarity
                 cultural diversity and, 192–193  227f–230f                 in effective communication, 74, 75t
               Bioterrorism                    job search preliminaries as, 218–220  Client advocates
                 readiness for, 189–190        myths in, 218                in ethical dilemmas, 51
               Birth control                   overview of, 218, 236       Client care
                 Sanger and, 240, 245–246      researching potential employer as,  delegation of, 115–129. See also
               Bloodborne Pathogens Standard,   220–221                       Delegation
                 183                           résumé writing as, 221b, 221–225,  historical trends and issues in,
               Body language                    223f, 224t                    132–133, 133t
                 in job interview, 232         SWOT analysis and, 218–219   management of
               Bolton Act of 1943, 246         unsuccessful job search as, 235  economics of, 132, 143–145, 144f
               Brainstorming                 Causation                        models of care delivery in,
                 in problem solving, 95        as component of negligence, 24  126–127
               Breach of duty                Census of Fatal Occupational Injuries  Nightingale on, 242–243
                 as component of negligence, 24  workplace violence and, 176  quality evaluation in, 136, 136f,
               Breathing                     Centers for Disease Control and   139, 142, 142t
                 in stress management, 208–209  Prevention                    quality improvement in, 135–139,
               Brewster                        in safety risk reduction, 174   140t–141t
                 Mary, 243                   Certified nursing assistants     risk management in, 142–143
               Bullying                        delegation and, 117          organizational environment and, 60
                 as source of conflict, 93   Change, 103–112                time management in, 159–160,
                 as workplace violence, 179    comfort zone and, 104f, 104–105  163
               Bureau of Labor Statistics      feedback suggesting, 83b, 83–84  schedule for, 77–79, 78f
                 workplace violence and, 176–177  implementation of, 108–110
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