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CikguOnline
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                                                                                              Index 279                    CikguOnline
                 Structure                    Threats                       United States
                  organizational, 61b, 61–62, 62f–64f  to professional identity  health-care crisis in, 150–153, 151b,
                  in quality improvement evaluation,  resistance to change and, 106–107  252–253
                    139, 142t                    as source of conflict, 93   health-care history in, 132–135, 133t,
                 Structured care methodologies  to safety and security         134b–135b
                  in quality improvement, 137–138  defined, 177             United States Supreme Court
                 Substance abuse                 resistance to change and, 106  on nurses as supervisors, 189
                  workplace, 185–186             as source of conflict, 93   on sexual harassment, 180
                 Supervision                     workplace violence as, 176–179,  Unlicensed assistive personnel
                  delegation and, 117–118          177b–179b                 American Nurses Association and,
                  delegation versus, 117        in SWOT analysis, 219          119
                  Nurse Practice Act definition of, 262  Time log            delegation and, 116–119, 122f, 123f,
                  in work assignment guidelines,  in time management, 164, 165f  125–128
                    262–263                   Time management, 157–168       utilization of, 188
                 Supervisory support            computers and, 158–159      Unnecessary work
                  value of, 190                 cultural diversity and, 192  elimination of, 163–164
                 Support                        direct client care and, 159  Unsafe staffing complaint
                  in adaptation to workplace, 203, 203t  documentation and, 159  for understaffing, 163
                  in effective followership, 5  fallacies in, 159           Utilitarianism
                  as power source, 66           limit setting in, 163–164    in ethics, 43
                  in sexual harassment, 181     organization in, 160–163,
                  in stress management, 211      161b–162b                  V
                  value of peer and supervisory, 190  overview of, 158      Value systems
                 Survival                       rhythm model in, 166–167, 167t  components of, 41
                  as organizational goal, 60    schedule for, 77–79, 78f    Values
                 SWOT analysis                  staff makeup and, 159–160    as barrier to effective communication,
                  in job search, 218–219        streamlining in, 164, 165f, 166–167,  75
                  in quality improvement, 137    167t                        clarification of, 41–42, 42t
                                                time log in, 164, 165f       defined, 40
                 T                              time perception in, 158b, 158–159  as determinants of behavior, 41
                                                time-wasting activities and, 161,
                 Task nursing care delivery model, 127                       development of, 41
                 Task versus relationship theory  161b                       ethics and, 39–56
                  of leadership, 6            Tort law. See also specific issues  codes of, 257–258
                 Tasks                          overview of, 23–24             in ethical dilemma assessment, 50,
                  conflict from assignment of, 93  Total client care delivery model, 127  50b
                  delegation of, 121, 123f, 123–124  Traditional hierarchical structure  extrinsic, 41
                 Team approach                  organizational, 61b, 61f–63f, 61–62  intrinsic, 41
                  in client information conferences,  Trait theories         moral reasoning and, 40
                    79–80                       of leadership, 5             personal, 41
                  in quality improvement, 136f,  Transformational leadership theory, 8  professional, 41
                    136–137, 137b             Treatment errors               systems of, 41
                 Team nursing care delivery model, 127  patient safety and, 146b  Veracity
                 Technology                   Treatment goals                as ethical principle, 46–47
                  burnout and, 206              in ethical dilemmas, 50     Verbal physicians’ orders
                  in client care trends, 132  TriCouncil                     telephone, 81
                  in code of ethics, 258        focus of, 249               Vicarious liability
                  confidentiality and, 46     Truth                          in malpractice, 26
                  in ethical dilemmas, 40, 52–54  as ethical principle, 46–47  Violence
                  time management and, 158–159,  Tuberculosis                workplace, 172, 176–179, 177b–179b
                    166                         workplace, 186–187             blaming the victim of, 178, 178b
                 Telephone orders             U                                categories of, 177
                  physician, 81                                                clues to potential for, 177–178,
                 Terminal condition           Unfreezing                         178b
                  defined, 33                   in change process, 104f, 104–105  incidence of, 176–177
                 Territoriality               Uninsured and underinsured workers,  negative organizational outcomes
                  as source of conflict, 93     252–253                          of, 177b
                 Terrorism                    Unions                           protection against, 178–179, 179b
                  readiness for, 189–190        in collective bargaining, 98–99, 99b  Virtue ethics, 47–48
                 Thank you letters              conflicts with management of, 93  Vision
                  job search, 225–226, 228f     pros and cons of, 98         in effective leadership, 8, 10
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