Page 289 - Essentials of Nursing Leadership and Management, 5th Edition

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Patient abandonment and neglect Physical health in adaptation to work-related stress,
legal issues in, 263 in stress management, 208–210, 202–203, 203t
Patient care. See also Client care 209b–211b in conflict resolution
delegation of, 116–128. See also Physicians case study of, 95b, 95–96
Delegation communication with, 80–81, 81t process of, 94f, 94–95
Patient Care Partnership, 27 informed consent obtained by, in effective leadership, 9f, 10
Patient commitment 27–28 expertise enhanced by, 68, 68f
in codes of ethics, 257–258 types of orders written by, 81 Processes
Patient safety Physiological stressors, 198 organizational, 64
in codes of ethics, 257–258 Planning in quality improvement evaluation,
Institute of Medicine on, 134b, in change implementation, 109, 139, 142t
134–135, 146b, 146–147 109f Professional considerations and issues,
Joint Commission on, 147b, in delegation, 118 1–68, 169–255
147–148 in effective management, 16f, 17 leadership and followership as, 3–12
organizational culture and, 59–60 in ethical dilemmas, 50–51 management as, 13–19
in work assignment guidelines, health-care reform and, 151 nursing career as, 217–237, 239–255
261–266 in quality improvement, 136–137, nursing practice and law as, 21–37
Patient Self–Determination Act of 137b, 152 organizations, power, and empower-
1990 in time management, 162 ment as, 57–69
life-sustaining treatment and, 32 Polio epidemic union membership and, 98–99
nursing implications of, 33 mechanical ventilation and, 40 values and ethics as, 39–56, 257–258
as statutory law, 22 Pollution workplace as, 171–194
Patient’s Bill of Rights, 27 Health care, 193 work-related stress and burnout as,
Peer review Positive feedback 197–214
comprehensive system of, 87 guidelines for, 82t, 83b, 83–84 Professional development
fundamentals of, 86–87 Post–acute care reform plan, 149 job choice and, 234
Peer support Potential employer workplace climate and, 191
value of, 190 researching, 220–221 Professional identity
Performance appraisal Power, 64–65 development of, 203
procedure for, 85–86 conflict and, 93 threats to
standards for evaluation in, 86 defined, 64 resistance to change and, 106–107
Performance standards empowerment versus, 65 as source of conflict, 93
peer review and, 87 resistance to change and, 106–107 Professional negligence
Permissive leadership style, 6, 6t sources of, 64–65 malpractice as, 24
Permissive licensure Preventive errors Professional organizations, 248–252. See
mandatory versus, 34 patient safety and, 146b also specific organizations
Perseverance Primary nursing care delivery model, empowerment through, 67
in effective leadership, 9, 9f 127 specialty, 252
Personal change Principalism Professional practice committee
myths surrounding, 110, 111t in ethics, 43 in peer review, 87
stages of, 110, 111t Principles and Practice of Nursing, 247 Professional questions
Personal digital assistants Priorities in job interview, 229–232
in time management, 162 in delegation, 123 Professional values
Personal factors in time management, 160–161, 166, defined, 41
in burnout, 205–206 167t work realities versus, 201t, 201–203
Personal questions Privacy Professionalism
in job interview, 232 in codes of ethics, 258 in codes of ethics, 257–258
Personal space negative feedback and, 82t, 83, 83b image of nursing and, 254
cultural diversity and, 192 Private for-profit health-care organiza- Profit
invasion of, 93 tions as organizational goal, 60–61
Personal time inventory defined, 59 Promotion
in time management, 161 Private not-for-profit health-care peer review and, 87
Personal values organizations performance appraisal and, 86
defined, 41 defined, 59 Protocols
Personalized patient worksheet, 119, Prizing in quality improvement, 137
120f in values clarification, 42, 42b Psychiatric hospitalization
Physical barriers Problems legal issues in, 26
to effective communication, 75 workplace conflicts and, 91–100. See Psychological stressors, 198
Physical environment also Conflicts; Problem solving Psychosocial factors
workplace climate and, 193 Problem solving in ethical dilemma assessment, 50, 50b