Page 290 - Essentials of Nursing Leadership and Management, 5th Edition

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in resistance to change, 106, 106f, Recognition Resistance
108 in empowerment, 65 in stress response, 198
Public relations feedback for, 83 Resistance to change, 105–108
in effective management, 16f, 18 Recommendation lowering of, 107–108
Publicly supported health–care in SBAR communication model, 80, planning and, 109, 109f
organizations 81t recognition of, 107, 107t
defined, 59 Record-keeping sources of, 105–107
patient safety quality and, 148b, time management and, 163, 166 Resolution
148–149 Reframing of ethical dilemmas, 49–54, 50b, 52b
Punishment in stress management, 211–212 in response to conflict, 93b, 93–96,
in effective management, 16f, 17 Refreezing 94f. See also Conflict resolution
in management theory, 14, 15f in change process, 104f, 104–105 Resource allocation
Refusal of assignment distributive justice and, 40, 45–46
Q in limit setting, 163 in effective management, 16f, 17
procedure for, 261–266 in health-care delivery, 143–144
Quality chasm report
of Institute of Medicine, 135, Refusal of treatment as source of conflict, 93
135b battery and, 26 Respect
Quality of care in ethical dilemma, 51 in advance directive procedure, 32
defined, 135 informed consent and, 28 in code of ethics, 257
delegation and, 126 Registered nurses in cultural diversity, 193
evaluation of delegation and, 116–128. See also in effective leadership, 10
outcome in, 139, 142, 142t Delegation Response
process in, 139, 142t shortage of, 145–146 to conflict, 92
structure in, 139, 142t time management and, 159–160 to stress, 198–200, 199t
improvement of work assignment guidelines for, Responsibility
continuous, 135–136, 136f 261–266 in guidelines for work assignments,
evaluation of, 136, 136f, 139, 142, in assignment despite objection, 262–263
142t 262 Restraints
goals in, 135, 135b decision making in, 262–266 as false imprisonment, 25–26
organizational, 135–139, documentation of practice standards of practice and, 25–26
140t–141t situation and, 262 Résumé writing, 221–225
risk management in, 142–143 legal issues in, 263 education in, 222, 224
structured care methodologies in, Nurse Practice Act and, 261 grammar and syntax in, 222
137–138 nursing care delivery and, 261 language use in, 224, 224t
synonyms for, 135 resources for, 266 legibility in, 222
Institute of Medicine on, 134b–135b, Regulations length of, 222
134–135, 253 Health-care trends and, 132 objective in, 222, 224
Joint Commission on, 142–143 in health-care economics, 144–145 other components in, 224–225
organizational Rejection letters reasons for preparing, 221b
critical pathways in, 137–139, job search, 225–226, 230f skills and experience in, 222–224
140t–141t Relationship-oriented concerns types of, 222
strategic planning for, 136–137, in delegation, 124–125, 125b Rewards
137b Relaxation in effective management, 16f, 17
organizations supporting, 148b, in stress management, 209, 209b in empowerment, 65
148–150 Religion in management theory, 15, 15f
safety and, 134b–135b, 134–135, science and, 42–43 as power source, 64
142–143. See also Safety Repetitive stress injuries workplace climate and, 191
Quasi–intentional tort workplace, 185 Rhythm mode
overview of, 23–24 Reports in time management, 166–167, 167t
slander and libel as, 25 of client information, 77b, 77–82, Risk management
Questionable practices 78f–79f, 81t in quality improvement, 142–143
reporting of, 188–189, 189b of medical errors, 147 Risk taking
Quid pro quo of questionable practices, 188–189, in effective leadership, 4, 9
in sexual harassment, 180 189b Rogers
of sexual harassment, 181 Martha, 240
R time management and, 162 Root cause analysis
of workplace violence, 179 in quality and safety improvement,
Reality shock Research 147
work–related stress and, 200 expertise enhanced by, 68, 68f Rotation of shifts
Reasoning Research–based knowledge implications of, 187
moral, 40 in code of ethics, 258