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Learning prevention of, 28b, 28–29, 29t Mental health
from conflicts, 92 reasons for, 29–30 stress management and, 211b,
delegation and, 124 standards of care and, 27 211–212
in effective followership, 5 Managed care Mentor
in effective leadership, 10–11 in client care economics, 144 in adaptation to workplace, 203, 203t
Legal issues. See also Law as macro change, 104 in new job, 236
delegation and, 125–126 principles of, 252 Microbial threats
in work assignment guidelines, 263 Management. See also Managers workplace, 186–187
Legal representation of client care, 135–139, 140t–141t, Mills School for Nursing, 248
in malpractice lawsuits, 30–31 142–145. See also Client care Mindell
Legibility leadership versus, 14t Fania, 245
in résumé writing, 222 overview of, 14 Misdemeanor
Legislation stress, 207–212, 212b defined, 23
Health-care trends and, 132 theories of, 14–15, 15f Models of care delivery
Letters Managers, 13–19. See also Management delegation and, 126–127
job search, 225–226, 227f–230f bad management styles of, 18t Monitoring
Liability behaviors of effective, 16f, 16–18 in effective management, 16f, 17–18
vicarious, 26 in conflict resolution, 92b, 95b, 95–98 Montag
Liability insurance interruptions and, 164, 166 Mildred, 240, 246–247
professional, 31 management theories used by, 14–15, Moral leadership theory, 8
Libel 15f MORAL model
overview of, 25f non-nurse, 160 in ethical dilemmas, 52, 52b
Licensed practical nurses power sources of, 65 Moral reasoning, 40
delegation and, 116, 119, 121, 123f, qualities of effective, 15–16 Morale
126–128 readiness for, 14 in management theory, 15, 15f
Licensure, 34–36 slander and libel suits and, 25 sexual harassment and, 180
defined, 34 tasks of, 14 Morals
delegation and, 125 Mandatory licensure ethics versus, 43
disciplinary action and, 36 permissive versus, 34 Motivation
examinations for, 34–35, 35t Mandatory overtime, 187 in leadership, 6–7, 7t
mandatory versus permissive, 34 legal implications of, 33–34 Muggings
multistate, 36 Maslow in workplace violence, 177
qualifications for, 34 hierarchy of needs of, 106, 106f Multistate Licensure Compact, 36
through endorsement, 35–36 McGregor Myers-Briggs Type Indicator, 219
violations of, 36 management theories of, 14–15, 15f
Limit setting Measurement tools N
in time management, 163–164 in quality improvement, 139, 142, Narcotics
List making 142t delivery systems of
in time management, 161 Medical errors time management and, 166
Listening identification and reporting of, 147 workplace abuse of, 185
in effective communication, 74, 74b Institute of Medicine on, 134, 134b, National Association of Colored
in effective followership, 5 146b, 146–147, 253 Graduate Nurses, 246
in effective leadership, 10 patient safety and, 146b, 146–147 National Center for Workforce Analysis
in job interview, 232–233 quality improvement and, 134, 134b, projections of, 218
Living will 138 National Committee for Quality
defined, 32 risk management and, 142–143 Assurance, 150
in ethical dilemmas, 50 Medical Errors and Patient Safety Web National Council of State Boards of
legal issues in, 32–33 site, 148b, 149 Nursing
Loss of interest Medical information delegation decision-making grid of,
in burnout, 204 in ethical dilemma assessment, 50 121, 121b, 123f
Loyalty Medical practice delegation defined by, 120
in fidelity, 46 nursing practice versus, 27 Five Rights of Delegation of,
Medical savings accounts 116–117, 117b
M in client care economics, 144 licensure defined by, 34
Medicare Prospective Payment System
Mahoney Multistate Licensure Compact of, 36
Mary Eliza, 240, 246 in client care economics, 144 NCLEX–RN examination of, 34–35,
Malpractice Medication errors 35t
defined, 24 lawsuit prevention and, 28–29, National Database of Nursing Quality
insurance against, 31 29t–30t Indicators, 148b, 149
lawsuits resulting from, 22, 24, 26, in malpractice lawsuits, 22, 24 National health coverage
28–31 MedQIC, 148–149 in client care economics, 145

