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                 National Institute for Nursing  ethical principle of justice and, 45–46  O
                  Research, 251–252           Nonmaleficence
                 National Institute for Occupational  as ethical principle, 44–45  Objective
                  Safety and Health           Non-nurse managers             in résumé writing, 222, 224
                  on workplace stress reduction,  time management and, 160  Observation
                    212–212                   Nurse Practice Act, 261–262    expertise enhanced by, 68
                 National Institute of Occupational  Nurse-client relationship  Occupational injuries
                  Safety and Health             lawsuit prevention and, 28   ergonomic, 184–185
                  in safety risk reduction, 172, 174,  in quality improvement, 152  needlestick, 183–184
                    174b                      Nurse-physician relationship   overview of, 172
                 National Labor Relations Act, 98  communication and, 80–81, 81t  from workplace violence, 176–179
                 National League for Nursing, 34, 249,  as source of conflict, 93  Occupational Safety and Health
                  251                         Nurses                         Administration
                 National Nurses’ Society on Addictions,  career issues in, 217–237. See also  Bloodborne Pathogens Standard of,
                  186                            Career issues                 183
                 National Organization for Associate  empowering, 65–68, 68f  ergonomic guidelines of, 184–185
                  Degree Nursing, 251           guidelines for work assignments for,  in safety risk reduction, 172–173, 173t
                 National Patient Safety Goals, 147  261–266                Opportunities
                 National Quality Measures      increasing demand for, 146   as power source, 66
                  Clearinghouse, 149            power sources of, 65         in SWOT analysis, 219
                 National Safety Council, 172   registered. See Registered nurses  Optimism
                  in safety risk reduction, 172  risk of violence to, 172, 176–179,  in effective leadership, 9, 9f
                 NCLEX–RN examination            177b–179b                  Oral communication
                  for licensure, 34–35, 35t     shortage of, 145–146, 206–207,  in job search, 220, 232–233
                  study program for, 35          218                        Organic organizational structure, 62, 64f
                 Needlestick Act, 183           time allocation of, 159–160  Organizations
                 Needlestick injuries           in traditional hierarchical structure,  characteristics of, 59–60
                  workplace, 172, 183–184        61, 62f–63f                 culture of, 59–60
                 Negative feedback              workforce aging of, 146      empowerment through professional,
                  guidelines for, 82t, 83b–84b, 83–84  Nursing ethics. See also Ethics  67
                 Neglect                        defined, 48                  ethics of, 48
                  legal issues in patient, 126  Nursing faculty              goals of, 60–61
                 Negligence                     shortage of, 146             power and empowerment and, 58–68
                  malpractice and, 24         Nursing labor market           processes in, 64
                  standards of care and, 27     in client care management,   quality and safety support from,
                 Negotiation                     145–146                       148b, 148–150
                  in formal conflict resolution, 98–99,  Nursing practice    researching of, 220–221
                    99b                         changing health-care climate and,  scenarios illustrating, 58, 66
                  in informal conflict resolution, 92,  252–253              structure of, 61b, 61–62, 62f–64f
                    92b, 96b–97b, 96–98         definitions of, 240, 247     types of health-care, 58–59
                 Neonatal care                  ethics and, 48–54            work-related stress addressed by,
                  ethical issues in, 45–46, 53   codes of, 257–258             211–212
                 Netiquette                      in ethical dilemmas, 49–52, 50b,  Organizing work
                  rules for, 76–77, 77b            52b                       filing systems in, 162–163
                 Networking                     future goals in, 254         goal setting in, 160–161, 161b–162b
                  in adaptation to workplace, 203, 203t  history of, 240–248  list making in, 161
                  career enhancement and, 220   honeymoon phase in, 200      long–term planning in, 162
                  in effective management, 16, 16f  law and, 21–37. See also Law  schedule and blocks of time in, 162
                 Nightingale                    medical practice versus, 27  Ornish diet
                  Florence, 240–243             men in, 248                  as example of personal change, 110
                    on delegation, 116, 126     orientation programs in, 201  Outcomes
                    influence of, 240           reality shock in, 200        in quality improvement evaluation,
                    on management, 242–243    Nursing process                  139, 142, 142t, 152
                    nursing goal of, 240        delegation and, 118–119, 120f  Overtime
                    power of information and, 65  in resolution of ethical dilemmas,  legal implications of, 33–34
                 Noise                           49–52, 50b, 52b             mandatory, 187
                  as barrier to effective communication,  Nursing Studies Index, 247  P
                    75                        Nursing values
                 Nondirective leadership style, 6, 6t  in codes of ethics, 257–258  Participative leadership style, 6, 6t
                  in effective management, 17  Nutrition                    Passive resistance
                 Nondiscrimination              in stress management, 210, 210b  to change, 107, 107t
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