Page 18 - MS Year in Review 2020

 How can we restructure resources so we ensure maximum efficiency for

the current year?

Level of the Pyramid: Operational systems

 How can we optimize processes and operations in order to increase
capacity and reduce costs?

Level of the Pyramid: Management Systems

 What are the skills our leaders should develop in order to face successfully
the challenges of the following months?
 How should we change or adapt the performance goals and indicators in

order to achieve maximum results this year?

Level of the Pyramid: Culture

 What can we do in the future weeks to foster the aspects of our culture,
related to Treatment of Employees, Treatment of Customers and

Performance Standards and Accountability?

Scenario 2: Intermediate Disruption

Level of the Pyramid: Business foundation

 Do we still have a "live" market to compete on? Are there other markets
we can play in with the current capabilities we posses?

 How have the needs of our clients changed and what new needs have
occurred?

 How should we change or adapt our core strategy in order to effectively
compete in these new circumstances?
 Is there a reason to change or adapt the definition of what we want to

achieve in the long run?

Level of the Pyramid: Markets

 Which of our market niches are still live and which are severely damaged?

Level of the Pyramid: Products

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