Page 52 - MODULE QUALITY TOOLS DMQ 30262

DMQ 30262

3. Subdivide each spoke into the number of increments established in the
rating scale. Label the centre of the circle where spokes join as “0” (no

performance) and place the highest rating number “10” (full or exceptional
performance) at the end of the spoke at the outer ring.

Figure 4.2 Construct Spider charts

d. Plot the ratings.

For each performance category, plot on the chart the associated rating (see
Figure 4.3). Then connect the plotted points on all the spokes. Highlight the
enclosed central shape as necessary for ease of viewing.

Figure 4.3 Plot the rating

e. Interpret and use the results.

The resulting radar chart will graphically show areas of relative strengths and

relative weaknesses, as well as depicting the general overall performance as
shown in Figure 4.4.

KKTM Kuantan 51 DMQ 30262