Page 117 - 100 - HR Management Manual

Training System Resource STANDARDS:

12. All staff members and doctors must have an understanding of deadlines for vacation/CE requests
– see general procedures
13. All staff members and doctors must have an understanding of deadlines for submitting any limited
availability – see general procedures
14. All staff (including doctors) must have an understanding of expected availability to work, coverage
for absences, and number or hours expected.
15. All execs and managers must have “Ideal Staff Schedule” used as a template in order to provide:
a. Support staff for doctors
b. Good coverage to provide great client service
c. Enough staff to provide great patient care
d. Keeping payroll within the appropriate budget (on the “Ideal Staff Schedule”)
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16. AFTER the 5 we do not have discussions with your juniors about their schedule for next month.
This includes discussing schedules WHILE you are making it. This will create TONS of chaos and
wasted time for both you and them both. Make the schedule as you are supposed to and submit
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it. If people want different days off, different schedules, etc. after the 5 it is up to them to
workout shift trades with approval based on the general procedures.
17. WE DO NOT:
a. Schedule people based their friendships, inability to get along with other staff members,
or favors to certain people. If they cannot work with someone, one of them (or both)
needs to leave. The scheduling of the clinic is NEVER based on personal relationships.
b. Schedule people together based on driving together or taking lunch together. We
schedule based on the best needs of the hospital. If they have certain availabilities based
on their transportation this would have been discussed upon hire or when it happened.
c. Schedule people based on clients they like, doctors they like, or staff they like…..or dislike!
Everyone should be able to, and WILLING TO, work with everyone. If we cannot get along
or don’t like certain situations there is a MUCH DEEPER ISSUE to resolve.

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