Page 70 - Executive Director

Overview of Each Staff Meeting Section:

There is a lot to cover in each staff meeting. For this reason it is important to organize and categorize
everything properly. This structures keeps things flowing smoothly and consistently each week. The ED
MUST be working on the agenda for each staff meeting THROUGHOUT THE WEEK. Waiting until
Tuesday morning to start prepping for the staff meeting is impossible. You will not have enough time to
prepare properly. You add and edit the agenda throughout the week bases what is happening. This can
be done by having a document in your computer user area (organized in proper folder by date) with the
upcoming staff meeting agenda. You quickly add or edit this document as you think of things to discuss.
This is a great organization to get it OFF OF YOUR MIND so you can focus on other things.

Quick Reference to the Past Week or Today: In less than two minutes address the group and
understand their current state-of-mind, work day, work week, etc. Briefly get on the same page as the
group. Was it a very busy week? Busy day? Did we accomplish a lot with changes? Was the week
easy? Did we have any surprises?

Financials: We always start with financials because this is what keeps LVH alive. With too little we
cannot survive. With excess we can grow and improve. Our financials are a direct objective
measurement of how well we are doing with our top three priorities; 1. Patients 2. Clients 3. Meticulous
cleanliness and organization. The order of this section is as follows:

1. LAST WEEK’S ACTION PLAN (See procedure 8000.1) – We address this part first because it was
our plan for this past week. Have each person who has a name to read their action plan item
and discuss how they completed it and how it will help. Each person should only spend 2
minutes max on this. If anyone did not complete their item ask them to meet with you
immediately after the meeting today. Ask them this in a positive way but in front of everyone.
Thank those individually and publically on each item completed. This section should be
publically recognizing success of each individual that completed a part of the plan. It should also
be very obvious to the team for those that did not.

2. STATS FOR THIS PAST WEEK: This is the section were we look at the stats to see if the last
week’s action plan above was effective and improving our stats. Last week’s action was
specifically made to improve the stats. We use the easel and paper pad in a grid that shows the
following:
a. Last week’s GOALS: VSD, ACT, and # of Trans
b. This week’s ACTUALS: VSD, ACT, and # of Trans – if we met the weekly cash bonus goal
this is the point where we hand out the cash to employees. The D of A records this for
payroll reporting on next payroll run.
c. This week’s EXPANSION FACTOR as percentage of growth compared to same week last
year.
d. This week’s stats: as compared to any additional quarterly/yearly goals, etc. If this
applies you will likely need to refer to a separate page on the easel to show a graph or
separate numbers.

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