Page 66 - Receptionist

19026 – Check-Out Receptionist Responsibilities

Results Statement: Keeping appointments scheduled and organized, greeting and tending
to the clients, prepare for appointment and managing the files of the
hospital. Receptionist should be able to easily navigate through all
systems needed to complete the job daily.

Primary Responsibilities:

LOCATION:
 Performs the job check-out desk in room 105.
 Keeps work area EXTREMELY clean and organized at ALL TIMES

PHONES:
 Answers INCOMING calls per procedure.
 Capable of handling up to THREE phone lines at one time

CHECK-OUTS:
 Check-out all clients per procedure
 Routes all check-outs to client coordinator after check-out for future booking.
 When client coordinator is not available helps client with future booking.

PAPERWORK FOR UPCOMING VISITS:
 Prints treatment plans and other forms for upcoming visits per procedure.
 Prints patient ID collars for upcoming visits per procedure
 Print cage cards for Upcoming visits per procedure
 Files the above forms with clip board appropriately in the CHECK-IN area

No drill or quiz is needed. This procedure is used as reference.

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