Page 68 - Receptionist
P. 68

Over the Phone Sale:

                                                     Press “Sale”
                                                     Key in the amount
                                                     Press the green button
                                                     Terminal will read “Card Entry” or “ Account Number”
                                                     Key in card number, Expiration Date, CVV #
                                                     Press green button to bypass street address and zip code
                                                     The sale will process and print receipt
                                                     Choose “yes” to print customer receipt

               To VOID a Sale: (same day sale BEFORE batched out)

                                                     Press F3
                                                     Terminal will ask to void last transaction
                                                     Select “no”
                                                     Select and enter invoice #
                                                     Press green button
                                                     Verify the amount and click “yes”
                                                     The void will process and print receipt.
                                                     Choose “yes” to print customer receipt.

               To give REFUND: (Sale made after batch out. Not same day sale)

                                                     Select F4
                                                     Key in amount
                                                     Press enter
                                                     Swipe, input, or key in card#
                                                     Press green button
                                                     Refund will process and print receipt
                                                     Choose “yes” to print customer receipt



               Batch Out at End of Day:
                                                     Press the far RIGHT purple button
                                                     Press F3
                                                     Press the far LEFT purple button
                                                     Scroll down the screen, press F2
                                                     Next page is the Settlement
                                                     It will print and then the terminal is clear.


               For Help:

                                                     Call Harrison @ 817-235-8900



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