Page 147 - Approved Annual Budget FY 2019-2020_Flat

Library Palm View

www.mcallenlibrary.net/locations/palmview
Performance Measures Description:
Palm View Branch
Actual Goal Estimated Goal Library is an extension
FY 17-18 FY 18-19 FY 18-19 FY 19-20 of Main Library
Inputs: providing library
Number of full time employees 10 10 10 10 services and special
Number of Public Services staff 12 12 12 12 programs to the
Service population, City of McAllen 147,302 147,717 149,875 152,046 residents of South
Department expenditures $ 487,935 $ 504,463 $ 489,939 $ 517,716 McAllen.
Outputs:
Number of Library items circulated 46,030 40,459 53,262 54,860
Total number of reference / information 34,342
transactions completed 31,891 38,139 33,342
Number of internet users 21,484 24,550 19,986 20,586
Number of website visits (System total) 326,963 337,340 330,233 333,535
Number of active card registrations 3,381 3,194 3,761 3,873
Number of programs 599 600 600 600
Number of program attendance 9,186 12,289 8,798 8,798
Number of Library items owned 40,372 40,200 40,981 41,000
Library walk-in visits 92,951 107,806 91,049 93,780
Effectiveness Measures:
Percent of increase for number of items
circulated 8.7% -12.1% 31.6% 3.0%
Percent of increase for total number of
reference/information transactions 4.6% 19.6% -12.6% 3.0%
Percent of increase of internet users -12.6% 14.3% -18.6% 3.0%
Percent of increase in Library website visits
(System total) -13.4% 3.2% -2.1% 1.0%
Percent of increase in total number of
active card registrations 4.8% -5.5% 17.7% 3.0%
Percent of increase in number of programs 0.3% 0.2% 0.0% 0.0%
Percent of increase in program attendance -24.4% 33.8% -28.4% 0.0%
Percent of increase in number of Library
items owned 1.0% -0.4% 1.9% 0.0%
Percent of increase in walk-in visits -17.2% 16.0% -15.5% 3.0%
Efficiency Measures:
Turn-over rate of Library items circulated 1.14 1.01 1.30 1.34
Reference / information transactions per Public
Services staff 2,658 3,178 2,779 2,862
Average daily walk-in visits 263 305 256 264
Department expenditures per capita $ 3.31 $ 3.42 $ 3.27 $ 3.40

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