Page 143 - Approved Annual Budget FY 2019-2020_Flat

Library

www.mcallenlibrary.net
Performance Measures Description:
Encourage and
Actual Goal Estimated Goal promote reading of all
FY 17-18 FY 18-19 FY 18-19 FY 19-20 formats and levels
Inputs: through programs and
Number of full time employees 46 48 46 48 services; and provide
Number of Public Services staff 59 59 59 59 facilities to encourage
Service population, City of McAllen 147,302 147,717 149,875 152,046 study, meeting, and
Department expenditures $ 3,320,336 $ 3,579,729 $ 3,440,142 $ 3,671,545 collaborative activities.
Outputs:
Number of Library items circulated 458,666 396,725 458,093 471,836
Total number of reference /
information transactions completed
88,025 92,000 88,839 91,504
Number of internet users 75,935 93,000 74,049 76,270
Number of website visits (System total) 326,963 337,340 330,233 333,535
Number of active card registrations 23,783 23,469 26,962 27,771
Number of programs held 1,229 1,220 1,242 1,254
Number of program attendance 52,919 51,180 58,637 59,223
Number of Library items owned 261,001 262,887 263,524 271,430
Library walk-in visits 561,770 564,908 549,159 565,634
Effectiveness Measures:
Percent of increase for number of
items circulated 13.7% -13.5% 15.5% 3.0%
Percent of increase for total number
of reference/information transactions -8.0% 4.5% -3.4% 3.0%
Percent of increase of internet users -29.2% 22.5% -20.4% 3.0%
Percent of increase in Library website
visits (System total) -13.4% 3.2% -2.1% 1.0%
Percent of increase in total number of
active card registrations
6.9% -1.3% 14.9% 3.0%
Percent of increase in number of program 7.9% -0.7% 1.8% 1.0%
Percent of increase in program attendanc 24.4% -3.3% 14.6% 1.0%
Percent of increase in number of
Library items owned 2.2% 0.7% 0.2% 3.0%
Percent of increase in walk-in visits -6.8% 0.6% -2.8% 3.0%
Efficiency Measures:
Turn-over rate of Library items circulated 1.76 1.51 1.74 1.74
Number of reference / information
transactions handled per Public
Services staff
1,492 1,559 1,506 1,551
Average daily walk-in visits 1,587 1,591 1,547 1,593
Department expenditures per capita $ 22.54 $ 24.23 $ 22.95 $ 24.15

- 94 -