Page 206 - (DK) The Business Book
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204 THE LEARNING ORGANIZATION


                                                  hen a company is        Discipline (1990). In this book he
          IN CONTEXT                              devoted to the          set out the five disciplines to which
                                         W development and                an organization should aspire in
          FOCUS
                                         education of its employees it will    order to succeed in the long term:
          The personal approach
                                         be able to reinvent itself constantly,   personal mastery; mental models;
          KEY DATES                      adapting to the market due to the   shared vision; team learning; and
          1920s Charles Allen develops   intellectual skills and commitment of  systems thinking—the fifth
          a training program for         its employees. If the key to success   discipline, which incorporates
          shipbuilders in the US, which   in a rapidly changing marketplace   the preceding four.
          involves personal teaching     is adaptability and foresight, then
          intended to develop loyalty.   it makes sense to train and foster   The five disciplines
                                         talented individuals as a means of   The first two disciplines are
          1950s Job training becomes     marshaling an entire organization.  individual. By personal mastery,
          individualized, replacing the     This is the essence of what   Senge means that individuals
          teacher with programed         management authority Peter Senge   should use their own interest
          materials that employees work   called “the learning organization,”    and curiosity to improve their
          through at their own pace.     a place “where people continually   capabilities. Mental models refers
                                         expand their capacity to create the   to ingrained ways of thinking,
          1984 Professor Richard
                                         results they truly desire, where new  which should be challenged so
          Freeman proposes that
                                         and expansive patterns of thinking   that individuals become aware
          workers are “stakeholders”
                                         are nurtured, where collective   of why they think in a particular
          and are vital to the survival
                                         aspiration is set free, and where   way, and of the effect this has on
          of the organization.
                                         people are continually learning    behavior. Senge encouraged
          1990 Peter Senge publishes     how to learn together.” To reach   employees to analyze their own
          The Fifth Discipline,          this ideal a company should adopt a  subtle mental filters and to be
          advocating “the learning       collective, community-minded     prepared to question and change
          organization.”                 approach so that employees feel   them in order to adapt to the future.
                                         part of a worthwhile enterprise     The remaining three disciplines
                                         that will nurture them, and in   are collective. The goal of shared
                                         return those employees will show   vision involves the members of an
                                         commitment to the business.      organization deciding together
                                         Senge proposed his vision for    what they want to create and
                                         a corporate utopia in The Fifth   agreeing on targets and processes




                                                               The work force
                                     ...a smart and                needs to
                                       adaptable               challenge itself
                                       work force.                 and the
                                                                  business.
            To compete in                                                              To excel, tap
            a constantly                                                               into people’s
              changing
            marketplace                                                                 capacity to
          a company needs...                                                               learn.
                                                                The business
                                     ...a responsive           must learn from
                                     and insightful           its employees and
                                        approach.
                                                               constantly adapt.
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