Page 86 - (DK) The Business Book
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84 ORGANIZING TEAMS AND TALENT


                                                                          is encouraged by new challenges,
                          Belbin Team Inventory
                                                                          since they help to keep the work
                                                                          fresh and engaging.
             Team role              Talent              Weakness
                                                                          Successful roles
                Plant                                                     Individuals offer different talents
                               Creative, unconventional   Not good at managing  and attributes, and these need to
                                thinker who excels at   (or communicating with)   be taken into account when putting
                                  solving problems    less creative people
                                                                          together teams. UK management
                                                                          theorist Meredith Belbin claims
              Resource                                                    there are nine distinct roles within
             investigator      Communicative extrovert                    a team that are essential to team
                              who develops contacts and   Loses interest once initial
                                explores opportunities   enthusiasm has passed  success, and that the key to a well-
                                                                          organized team is balance. For
                                                                          example, Belbin found that teams
                                                                          without Plants (creative,
             Coordinator
                               Mature, confident person                    unconventional thinkers) struggle
                               who is able to clarify goals   Can be manipulative and
                                and promote decision     appear aloof     to come up with ideas; but if there
                                     making                               are too many Plants, idea generation
                                                                          starts to take precedence over
                                                                          action. Similarly, if there is no
               Shaper
                               Dynamic, outgoing, highly                  Shaper (a dynamic, driven person
                                strung person who will   Prone to provocation and   who pushes the group toward
                               challenge, pressure, and   short-lived bursts of temper
                              find ways around obstacles                   decisions), teams lack drive and
                                                                          direction. But in a team with too
                                                                          many Shapers, arguments occur
              Monitor/
              evaluator       Sober, strategic, discerning                frequently and will lower morale.
                                                    Lacks drive and ability to
                                person able to see and                       Now an established business
                                                        inspire others
                               judge options objectively                  tool, the Belbin Team Inventory is
                                                                          frequently used by companies to
                                                                          maximize team effectiveness.
             Teamworker
                                                                          However, many companies make the
                              Social, mild, perceptive and
                                accommodating, this   Indecisive in crunch   mistake of using it after teams have
                                                          situations
                               teamworker averts friction                 been formed; to work successfully, it
                                                                          must be used before creating a team.
            Implementer                                                   Managing talent
                                 Disciplined, reliable,
                                conservative, efficient   Somewhat inflexible, slow   Sir Alex Ferguson, former manager
                               person who can turn ideas   to respond to new   of Manchester United, one of the
                                                         possibilities
                                 into practical actions
                                                                          world’s best-known soccer teams,
                                                                          is a master of building winning
             Completer/                                                   teams over and again, and his
               finisher         Painstaking, conscientious                 methods can be applied to the
                               person who is always able   Inclined to worry unduly,
                                  to meet deadlines   reluctant to delegate  business environment. His team
                                                                          was bonded by a strong sense of
                                                                          shared mission—a desire to win.
              Specialist                                                  Players were cohesive on the field,
                               Single-minded, dedicated
                                self-starter who brings   Contributes only on  because Ferguson demanded
                                knowledge or technical   a narrow front   cohesiveness off the field. An
                              skills that are in rare supply              exceptional team culture ran
                                                                          through the veins of every player
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