Page 16 - textbook
P. 16
Check-in conversation:
A: Hello.
B: Good evening Sir, welcome to the Sydney Harbour Hotel. How can I
help you this evening?
A: I’d like to check in, please.
B: Certainly Sir, do you have a reservation?
A: Yes, it’s under Smith.
B: Do you have your booking confirmation?
A: I do, here it is.
B: Okay, thank you. It’ll just be one moment.
A: No problem.
B: I see that you’ll be staying with us for 7 nights.
A: That’s right, I’ll be here for a week.
B: I just need a credit card for incidentals.
A: Sure, here’s my credit card.
B: We hold a $100 deposit for security purposes. It will be refunded after
your stay.
A: That’s okay, I understand.
B: Are you here for business or pleasure?
A: I’m here for some business and some pleasure. I’ll see some of the
sights while I’m here.
B: You should definitely go to the Sydney Opera House while you’re here.
A: Thanks for the recommendation. I’ll visit the Opera House for sure.
B: Okay, your room is ready for you. You’ll be in room 218.
