Page 137 - The City and Guilds Textbook: Plumbing Book 1 for the Level 3 Apprenticeship (9189), Level 2 Technical Certificate (8202) and Level 2 Diploma (6035)

Chapter 2 Common processes and techniques

VALUES AND BEHAVIOURS

Making good a customer’s home so it is as you found it always leaves a
lasting impression. You will be remembered as a professional. At the end
of the making-good procedures, make sure the area is cleared of all waste
materials and cleaned.

Sources of information

Information regarding the planning of installations, installation of materials and
components, and maintaining the integrity of structural components of the
building can be found in the following documents and these should be consulted
wherever possible:

● statutory regulations – Building Regulations, Water Supply (Water Fittings)
Regulations, IET Regulations, Gas Safety (Installation and Use) Regulations, etc.
● industry standards – British and European Standards
● manufacturer technical instructions
● building plans – architects’ plans, schematic drawings and sketches, etc.
● specifications.

Storing tools and materials

The storage of tools and materials is an important aspect of any job. For the
plumber on-site, the safe storage of tools becomes a major concern, since theft
of tools and materials costs the construction industry millions of pounds per
year. Here are some points to remember regarding delivery and storage of tools
and materials.

● When working on a large housing site, make sure that all tools and materials
are locked away in a secure lock-up when not in use. Materials that are
left in uncompleted houses uninstalled are not covered by theft insurance.
Materials should not be left in the open and all unused materials should be
returned to the store.
● Ensure that materials such as sanitary ware, boilers and radiators are stacked
to a safe height and are covered to prevent damage.
● Have a materials requisition system in place so that materials can be booked
out of the stores for use and any unused materials can be booked back in.
This ensures that a close check can be kept on the stock of pipes, tubes and
fittings, which can help to prevent theft and over-ordering.
● Keep large pieces of equipment and tools in a separate part of the store.
This can help to prevent accidental damage to fragile materials such as
washbasins and WC pans.
● Keep a file of all delivery and advice notes so that a check can be made
against the stock of materials delivered and the materials used.
● When undertaking work in a private dwelling, the delivery and storage of
materials should be agreed with the customer so that they can be delivered
at a convenient time and stored in a place that will cause as little disruption
as possible to the day-to-day activities of the household.
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