Page 17 - YBA Kanoo Code of Conduct English & Arabic

7. INTERNAL COMMUNICATION

The Company uses a wide variety of Internal Communication methods to communicate
to its employees and members. Generally these communications are used to update or
notify all internal stakeholders about day to day work operations, changes in regulations,
holidays schedule, change in management, change in labour regulations etc.

The purpose of internal communications is to raise awareness among employees and to
communicate a given message in the best possible way. The Company communicates
all changes in regulations, policies to its employees to enable them to perform their job
in the best way.

At the Company, managers communicate to their respective staff or others about
operational procedures, rules & regulations, performance, targets, project deadlines &
new developements. Human Resources communicates messages pertaining to issues
associated with employment. Internal circlulars are sent to staff to notify them of changes
that can affect them.

Internal communication plays a key role in communicating the Company’s vision &
mission to its employees and also retaining the talented staff. To ensure the effectivity
and efficiency of Internal Communication the Company leverages its IT infrastructure
and other resources to keep employees informed.

Internal communication can be formal or informal depending on the nature and importance
of message being communicated. Formal communication at the Company uses Memo,
Email, Fax, etc while Informal communication is done thorough notice boards, Intranet,
Company magazines, newsletters etc when it is intended for general information to all
employees.

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