Page 16 - YBA Kanoo Code of Conduct English & Arabic

• Keep your computer passwords always confidential.
• Log-off the system or use a password protected screen saver, when you leave your
seat.
• Clean the hard drives of redundant PCs before disposal.
• Be conscious of the need for extra care if taking data home.
• Ensure that confidential waste is always disposed of using established confidential
waste routines.
• Promote the Company’s image by way of personal example and integrity with all
external contacts.
• Lock all storage cabinets overnight if the contained information is confidential
including letterheads or other commercially sensitive information.

Do Not:
• Rely on memory alone.
• Alter or manipulate documentation relating to customer transactions in any way
which could be construed as misleading or concealing material information (including
errors by a Company).
• Hesitate to seek advice if you are asked to make alterations without proper explanation
or authorisation.
• Express personal opinions which could prove damaging to the Company’s position,
especially in litigation.
• Make any approach to a legal or governmental body before exhausting all in-house
referrals – this includes responding to requests received from such bodies.
• Contravene or help a customer contravene any applicable law.
• Use information held for one purpose for a different purpose without seeking
permission to do so from your Manager.
• Exaggerate your knowledge or competence regarding Company matters.
• Divulge any proprietary information (even if it seems insignificant to you) to any
organisation or person, including your family.
• Share your computer passwords with anyone.
• Use any e-mail account other than your Kanoo e-mail account for business purposes.
• Leave your computer screen unattended at anytime.
• Leave manual records where they can be accessed by unauthorized personnel.
• Talk to, or approach, the media unless you are authorised to do so by your Manager.
• Make political or other contributions or statements using any of our brand names.
• Misrepresent the Company through false or misleading statements.
• Use business stationery for personal correspondence.

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