Page 47 - MercNET User's Guide

1. Select the Media Type
2. Enter the date the ad ran in the Media Date field
3. Enter the Invoice Amount
4. Use the Media Description/Contact Name/Customer Comments field to communicate any other
Co-op related information to Co-op Customer Service
5. To attach electronic copies of the required documentation, select the Document type and select
Browse to find the file
6. Double-click on the document
Note: Follow steps 5-7 for each document you want to attach to your claim.
7. If you have more than 5 documents to attach, Select Add More Documents
8. Select Submit
9. Select Cancel to return to the claim. It will not be submitted.

Co-op Advertising Inquiry
• • Select Co-op Advertising from the Sales menu
• • Select Co-op Advertising Inquiry

Co-op Account Balance
• Accrued – displays the amount of funds earned in selected Program Year.
• Spent – displays the amount of funds reimbursed on claims in selected Program Year.
• Balance Remaining – displays the amount of funds remaining for use in selected Program Year.
• Pending Payment – displays amount of approved claims, not yet paid that is pending reimbursement,
per available funds in selected Program Year.

Claim Summary
• • Claim Number – displays a link to view details of the claim
• • Claim Status – displays the status of the claim
o Awaiting Funds – claim has been approved for reimbursement; pending payment per available
funds.
o Cancelled – claim is cancelled due to an internal error or customer requested.
o Closed – claim has been reimbursed.

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