Page 6 - MercNET User's Guide
P. 6

MercNET

        With MercNET You Can…
              • •   Submit orders for Parts and Accessories and Outboard products
              • •   Save shopping carts and lists
              • •   Import Dealer Management System Purchase Orders and Electronic Parts Catalog (EPC) Pick Lists
               directly to MercNET Order Entry
              • •   Track part and engine orders
              • •   Submit Return Requests
              • •   Submit and inquire on warranty claims
              • •   View service literature such as: service bulletins, owner’s manuals, service manuals, kit instructions,
               parts bulletins, and other product-related documentation
              • •   Browse product catalogs
              • •   Make online payments and print invoices or statements
              • •   Submit boat package information for Co-op accrual
              • •   Download Mercury logos and images to use in advertisements
              • •   Access online training reference tools and videos
        All these features and many more are available to you seven days a week.

        Log in to MercNET
               1.  Go to https://mercnet.mercurymarine.com
               2.  Enter your Username and password
               3.  Select Login to open the homepage
        Please protect your MercNET password.  Do not give it out to others and change it regularly to keep it from
        misuse.  You are responsible for any activity on your MercNET account.
        If you lose your password, select the Forgot Password link and a new password will be emailed to your
        primary business email address.  Passwords will need to be “strong”, meaning that they contain 8 characters
        or more and use 3 out of the 4 of the following types of characters:
              • •   Capitalized characters (A-Z)
              • •   Lower case characters (a-z)
              • •   Numbers (0-9)
              • •   Special characters (i.e., !@#$%^&*()+)
        Example of a strong password:  MI#1otw!

        Forgot Your Password
        If the password is unknown, users may request a new password be sent to them.
               1.  Go to https://mercnet.mercurymarine.com
               2.  Select the Forgot Your Password link
               3.  Enter the username
               4.  Select Submit
        Once submitted, the password is automatically reset and e-mailed to the e-mail address on file for the
        account.





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