Page 125 - 123
P. 125

www.getwsodo.com
                                              www.getwsodo.com
                                                   looked	at	their	retention	and	worked	on	a	program,	you	know,
                                                   the	three	steps	that	we	did	after	their	normal	retention	and
                                                   renewal	campaign	ended.	So	we	intervened	at	the	end	of	that
                                                   and	we	sent	out	two	things.	We	sent	a	post	card	to	people	and
                                                   the	post	card	on	the	front	side,	the	whole	theme	of	what	we
                                                   were	doing	was	that,	where	do	the	mosquitoes	go	over	the
                                                   winter,	right?	They	migrate	south.	So	here's	the	two	mosquitoes
                                                   down	there,	their	Caribbean	getaway	and	one	says,	"Yeah	so
                                                   where	should	we	stay	when	we	get	back	to	Hickory	this
                                                   season?"	And	the	other	one	says,	"Well	I	heard	the	Ozzbourne
                                                   yard	is	available	again"	because	they	haven't	renewed	yet,
                                                   right?	That's	their	name,	personalized	in	the	thing.	Then	we
                                                   coupled	it	with	a	email,	"Mosquitoes.	Hi	Jeff,	would	you	like	us
                                                   to	come	keep	the	mosquitoes	away	this	summer?"

               Dean	Jackson:	        01:24:47	     That	combination	of	those	increased	the	retention
                                                   tremendously.	Now	when	you've	got	a	huge	number	of	people,
                                                   you	know,	across	an	entire	franchise	operation,	little	changes
                                                   make	big,	big	differences,	right?	That	was	a	huge	dollar	win
                                                   there.	For	Memorial	Day	we	sent	another	one	to	the	stragglers,
                                                   "So	let's	vote,	all	in	favor	of	having	the	big	Memorial	Day	in	the
                                                   Linton	yard"	and	on	the	back	we	would	offer	them,	you	know,
                                                   say,	"Hey	we	haven't	come	back	out	to	keep	the	mosquitoes
                                                   away.	Would	you	like	us	to	come	back?"	People	would	call	and
                                                   respond	there.	Conversion	multiplier	number	seven.	Switch	to	a
                                                   book	instead	of	a	webinar	for	lead	generation.	This	has	been	a
                                                   big	lesson	that	if	you're	running	a	webinar	right	now	that
                                                   currently	works,	that	converts,	that	gets	people	to	register	for	it
                                                   and	will	convert	people	into	sales,	that	if	you	test-	I	recommend
                                                   that	you	test	everything-	if	you	took	the	information	that	you
                                                   offer	in	your	webinar	and	packaged	it	as	a	book	that	you	could
                                                   offer	for	people,	that	they	could	download	a	book,	what	you're
                                                   gonna	notice	is	that	you'll	get	somewhere	along	three	times
                                                   more	people	to	opt	in	for	a	book	as	opposed	to	a	webinar.
                                                   Within	that	group	it's	almost	like	concentric	circles	in	a	way,
                                                   right?	If	you've	got	an	audience	that	you're	showing	your	ads	to,
                                                   when	you	look	at	how	many	people	you're	showing	that	to,	if
                                                   you're...	the	bullseye	of	what	we're	looking	for	are	the	people
                                                   who	wanna	buy	what	it	is	that	you've	got	right	now,	right?	They
                                                   are	in	that	group	of	people	that	you're	showing	your	ad	to	in
                                                   that	audience.


               Dean	Jackson:	        01:26:48	     Some	number	a	little	bit	bigger	than	the	people	who	are	going
                                                   to	buy	are	going	to	be	willing	to	show	up	at	your	webinar	and
                                                   some	number	bigger	than	that	are	going	to	register	for	your
                                                   webinar	so	it	goes	that	way,	that	you	know...	does	anybody
                                                   realize	that	not	everybody	that	signs	up	for	your	webinar	is

               Dean Jackson (Completed  10/25/18)                                               Page 27 of 29
               Transcript by Rev.com
   120   121   122   123   124   125   126   127   128