Page 319 - MARSIUM'21 COMP OF PAPER

Intan Yusniza (2022)

WQ5 The performance of the hotel 4.37 .782 150
website is reliable
WQ6 The hotel website can be 4.30 .766 150
adapted to meet a variety of needs
WQ7 The hotel website provides me 4.43 .680 150
with information that benefits me
WQ8 The hotel websites provide me 4.56 .690 150
with prices and room pictures

WQ9 The hotel websites usually 4.31 .820 150
provide in-depth information
WQ10 The information from the 4.29 .789 150
hotel website always catches my
attention

4.2.3 WEBSITE USABILITY

Reliability Statistics
Cronbach's Alpha
Based on
Standardized
Cronbach's Alpha Items N of Items
.809 .813 5

Item Statistics
Mean Std. Deviation N
WU1 The hotel websites should 4.41 .796 150
have the file of the hotels facility
so I can read all from the file
WU2 The hotel website should 4.61 .644 150
be easy to read, navigate and
easy to understand
WU3 The hotel website must 4.53 .702 150
show the best advertising or
promotion
WU4 The contacts of the hotels 4.51 .739 150
should be visible on every page
of the site, in both the desktop
and mobile versions on the
website
WU5 The hotel website need 4.66 .611 150
give the currency information
(up to date)

4.2.4 ONLINE TRAVEL AGENCY

Reliability Statistics
Cronbach's
Alpha
Based on
Cronbach's Standardize N of
Alpha d Items Items
.831 .832 5

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