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Intan Yusniza (2022)
Standardized
Items
.779 .786 5
Item Statistics
Mean Std. Deviation N
WF1 The hotel website should 4.66 .600 150
have a good visual design
WF2 The hotel website needs to 4.71 .560 150
have a best quality photo
WF3 The hotel websites should 4.63 .640 150
have a more picture about the hotel
and the website must adjust to the
screen size of the browser without
the need to pinch or zoom to see
the content adequately
WF4 The hotel website Display a 4.55 .710 150
linked hotel logo at all times so it’s
easy to return to the homepage
WF5 The hotel websites should 4.68 .594 150
have the feature to click-to-call
button and Google Maps
integration so I can easily interact
with the hotel
4.2.2 WEBSITE QUALITY
Reliability Statistics
Cronbach's Alpha
Based on
Cronbach's Alpha Standardized Items N of Items
.918 .919 10
Item Statistics
Mean Std. Deviation N
WQ1 The hotel website displays the 4.60 .645 150
useful current information
WQ2 The hotel website provides me 4.37 .763 150
with all the information I need
WQ3 The information provided by 4.35 .786 150
the hotel website is accurate
WQ4 In general, the hotel website 4.39 .713 150
provides me with high-quality
information
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